AutoNation is always friendly. When I call Joe for service he always gets me in good time. The work is done quickly and efficiently. Great place.

Check-in was prompt; service was completed satisfactorily, and in a timely manner, and check-out was also quick & easy.

Very easy negotiation. And they don't load up their cars with unwanted dealer adds...

Excellent service except for the person I called who never put the two appointments I made in the schedule Luckily we got taken for the service call and made another appointment with our service guy.

I always have such great service and experience when I come to get my car serviced! My service adviser is Keith Wong and he is awesome! He is honest with me and I appreciate that so much! I appreciate all the work the service and repair specialists do! Thank you!

We bought a used vehicle from AN Honda Chandler.....Pros: 1) Peter Cramer was excellent!! You can't go wrong with him. He looked out for our interests and knows the "system" at AN Honda to get things done; 2) price was very good; 3) trade-in value was better than other dealers and on the web(they did sell our car within a week, so condition had something to do with it!); 4) got us financing we could live with; 5) Nate my service tech did his best to solve my issues. Cons: 1)certification of the used vehicle left off some critical issues(which Peter took care of); 2) time/effort it took to get issues resolved was way too long. I suspect bureaucracy/profits were the issues; 3) follow up paperwork like warranties, roadside service, and service conditions have still not been received(17 days after sale). Battery went dead (they finally replaced it) so I tried to use the roadside service in my extended warranty plan. They did not know who I was so I had to pay cash(have not received reimbursement yet) to have the battery charged(I had canceled my insurance roadside service roadside service when I bought the car thinking my new service would be active...keep your other services active until you get all your documents...which I don't know how long that will be!) Overall, everyone was friendly and nice....but seems to me as an outsider that the bureaucracy is weighing down the service and profitability. Things get done but no one is sure when or how! Would I go there again....only if Peter was my salesman....and the Honda's are great cars! Love the no hassle pricing too.

These folks are sincere & honest. The internet has truly changed the car buying experience . This dealer was able to iron out my differences with no pressure. I do recommend AutoNation Honda for your next auto purchase.

I brought our car in for a warranty-covered oil change and a screw in a tire. I got a call that there were a few other warranty-covered items, which was fine, and they would keep the car overnight to finish the repairs. After 20 minutes in line for the cashier, I received a loaner car with no instruction as to where to go to pick it up or anything else. I wandered outside and looked for someone; I found the car. I got a call early the next morning that some parts were on back-order and that we'd have to finish the repair when the parts came in. I get it- things aren't always at hand. So I go to pick up the car that afternoon, wait for another 20 minutes at the cashier. The manager of the service agent comes up to tell me that the parts are on back-order (already knew that!). Finally, after spending close to an hour standing in line at the cashier desk in 2 days, they pull the car up, and there's that screw still in the back tire. Super. The warning and tire lights were still lit up on the dashboard. I get the agent out there; he said that they removed a nail from another tire. Well, they'll have to keep it to fix it and (surprise!) the back-ordered parts are in. So they'll keep the car another day to do the repair and and get a new tire. I will have to pay for that- oh wait!- you have the wheel and tire warranty? Yes, I do. Maybe it will all be ready today. And I can't wait to get in queue for the cashier one more time............

Hello! I am needing a supervisor to reach out to me from Honda financial! I have purposely been disconnected 2 times in a row when asking for a manager or supervisor. Honda is putting me in an extreme hardship and where I need to file a police report or get a lawyer I need a response ASAP please

After shopping around at a few dealerships and not finding the deal I wanted I ended up finding a used vehicle online here that I really liked. Alan was amazing in helping me find the right fit and at the end of the day he got me an even better deal on a BRAND NEW car that worked better for me than the used vehicle would have. I’m so happy that I was able work with Alan and all the work he did to make sure I got the best deal possible with my new car and trading in my old vehicle that still had an outstanding balance! Only issue was how long it took for us to sign the paperwork we were definitely waiting for a while before a financial manager became available for us to sign the contract.

Good service easy process little bit of a wait as there were not enough paperwork representatives available. Overall good experience quality car would recommend the dealership

From online to in person the whole experience was great. Dawson was very helpful and accommodating with my time and needs for a new vehicle. I would definitely recommend this dealership, and particularly Dawson as a sales rep.

My car had an oil leak and requested an oil change and to rotate the tires. Asked the service advisor how much an oil change was and was told for full synthetic oil the charge would be something like $80. I replied that I can take it into my local mechanic for less and was told that I could get a synthetic blend for $60 something. Again I explained I could get the same for around $30 and to not worry about the oil change. Discussed the other issues to have them look at and near the end of the conversation was told they have a coupon for the oil change that would reduce the cost to around $30. Really??? Why not just tell me that the first time. Received a call back later and was told that the cost to repair the oil leak would be close to $2000. They told me if not completed it could result in the timing belt to be covered with oil and eventually going resulting in an even bigger mechanical issue. I wanted a second opinion and took it into a highly reccommended mechanic shop and the cost was substantially lower than the Honda Dealer. Not impressed with this Dealers service and cost. The operation has high overhead and they have to cover the cost by charging crazy prices for service.

Victor was friendly and knowledgeable. At no time did I feel pressured to purchase. The experience was simple and straight forward. Would recommend. I hope the service department will be as easy to work with as the sales department.

Overall a very good experience. Found a used car I liked online, then visited the lot to test drive and then began the buying process without any hassle. Never felt presssured to make a purchase or buy something I couldn't afford. My only complaint is that the paperwork process seemed to take a long time. But I got the car I wanted and everyone was easy to work with.

AutoNation was a great experience in car buying. Started looking for a vehicle via the Internet. Ended up emailing a salesman from AutoNation. After a few months of looking and email, found a vehicle online, salesman at AutoNation made arrangements to have the vehicle at the dealership. Went in for a test drive and purchased vehicle. NO SALES PRESSURE

I have continued to have exemplary service here on both my Accord and my new CR-V. Dillon in the service department has been beyond helpful on my service needs! Respecting both my time and taking care of my car as if I were a family member! I appreciate both the attention and care this dealership and service department has been for me. Definitely worthy of praise!

Erick was very helpful in reviewing the features of my hardtop convertible. we love the car. The service was great for buying a used car. Thanks for the complementary Serius Radio

After having purchased new and used cars for almost fifty years, I must say that our experience with Autonation Honda Chandler was the best we've ever had. Everyone we came into contact with at this dealership was friendly and courteous. Jeremy, our salesman, was outstanding. He was extremely helpful, not at all pushy, and did everything he possibly could to make our experience a pleasant one. At no time were we pressured into purchasing a car - the decision to just shop, get one or more quotes, or purchase was left entirely up to us. This is unique in my experience and was really a refreshing change for the norm.

everything was was explained clearly and my and my service was done right on time and my car was washed and looked great!

Great purchase experience

Had my car in for tune up. Greg had me in and out in no time. Great service.

Good service department

My service agent estimated 45min for Express Oil Change. When I checked for price and estimate of when it would be finished after 1 hour, I was told that the carwash was done but it was waiting for a technician. If this is Express Oil Change, I expected better service. After 90 minutes, my car and oil change was completed.

Vinh was very helpful in letting me test drive various cars and explaining the benefits of each model. Everything went smoothly. Chandler has one of, or the lowest sales tax in the Phoenix area.

I had a wonderful experience at AutoNation Honda while trading in my car and buying a new CRV. I traded in my car 1 month prior to buying the new vehicle. I was able to trade in without being compelled to buy a new vehicle from the dealership. A month later when I was searching for a new vehicle, the dealership was able to give me good deals for 2018 and 2019 vehicles and the prices were really good compared to other dealerships. It was easy to work with the folks at AutoNation Honda and the prices were great.

AutoNation had several used makes/models that had caught our eye in our search for a new vehicle. Even though we ran late, Vinh treated us so well in guiding us through each vehicle and was knowledgeable regarding the different questions we threw his way. We ended up going with a 2012 Honda Odyssey and Dallas guided us through the financing in a professional, hassle-free way. What most stood out to us was the calmness of the experience. It truly was haggle-free and it was great to have begun a relationship with this dealer.

I have been to different dealers for me previous 6 cars and Autonation Honda is the one where i spent the least amount of time to get my car. I have contacted via email and based on car vin number they have quoted me a fair price ( as compared to other dealers) for buy in. When i arrived at the showroom Dawson helped me from start to finish until i drove my car out of the showroom. No bulls during the conversation , and at no point i felt like i was ever pressurized to buy a car. since everything was taken care of on the email, AutoNation honda stick to the quote that they provided me which made everything quick and smooth. Dawson is one gem of a guy and kept me updated on every step of the process. I will highly recommend Dawson and will come again to buy my get my sons first car in 6 months.

Nate is my AWESOME service advisor. He makes his customers feel important. HE CARES, and that is what customer service shoul be!!! Thank you NATE and HONDA

We had a wonderful experience with Carl Peart. Super nice guy and knowledgeable. Drove away with a new Honda CR-V and loving my new ride. :)

Very nice, efficient and friendly place for your Honda Service. Recommend the staff, the waiting area with complimentary water, coffee, fruit and snacks. All questions and concerns were addressed and taken care of, vehicle received a quick courtesy wash and I was on my way. Thank you.

Cory Cameron, my sales advisor and Ivan, the sales manage, made the purchase of my new vehicle quick and painless. I traded in my 2016 HR-V (bought 2 years earlier at Autonation Honda) for a new 2018 CR-V and after I picked out the color and model of the car I wanted and we determined the price, they brought the car around and we found out the car had aftermarket leather seats (much nicer than the factory seats) which were a $1600 upgrade. Since, we had already determined the price they gave me a deal that ended up being better than I could have asked for. Honest and straightforward. I will certainly be back for my next Honda.

Great experience

Toby is professional, knowledgable, courteous... perfect customer service!

We purchased anew vehicle and it was fast, stress free and each team member was polite and courteous.

Visited other Honda dealers in the valley who were hi and goodbye people. Not so at Auto Nation Honda in Chandler. Each and every member at the Auto Nation Chandler Honda dealership were so welcoming and worked to make you feel happy. Needless to say we purchased a Honda Pilot EX-L. Hats off to Ivan C. and Richard O.

Love my new hybrid Accord

The service adviser was knowledgeable and professional and I will continue to use AutoNation Honda Chandler to perform all service work on my 2017 Honda Pilot.

I would rate lower if I could, the price on the car was great. However my trade in values were not even close just going off kbb trade in I have 40k in trades and they offered 20k?? I am an overly educated buyer too and I explained that upfront. Hopefully people don't go here and get taken advantage of this badly ever. I was under impression being a huge dealer group they were at least fair. Couldn't be more wrong.

Usually experience is great, but today not so good.....had to wait over 2 hours for an oil change.

Lovely Staff. Comfy chairs

Nate Flynn was great. He took care of what we needed and was very nice!

This was my first Honda purchase, and it was a very pleasant experience from start to finish. First impression: I was so happy to be able to walk into the facility without being swarmed by sales people. The sales staff was present and busy, but I was able to take a look around without feeling like I had a vultures flying overhead. Afshin Nayeri was our sales associate, and he was the best! He was not only knowledgeable about the car we were looking to purchase, but also very patient and pleasant to work with. I couldn’t be happier with my new Honda Pilot and my overall buying experience.

Always quick and friendly. The coffee is good too!

Great work

Traded in my favorite car & past time for a newer model. The Internet sales team of Tanner & Ashley made the process easy & pleasurable.

Great place to buy a car and get service from staff is really great

They are great on the pre-purchase sale, but once you have bought the car you are no longer important. The financing piece was very scary and ambiguous. Had no idea what was going on and have still never heard from the bank. Craziest car purchase I have ever done. Sent emails to the sales person, the sales manager, and the internet sales manager with no response.

Just purchased my first new car from here. Best sales experience ever. Sales team was nice and very respectful and willing to work with you. I would definitely recommend going here to everyone and I will continue to get my service done here.

Great sales team. Very courteous and listened to every concern and question. Best place to do business with and will definitely recommend them to others.

Allen Garcia did a great job from start to finish. We traded in a truck and bought a new Honda Pilot and the process was seamless from start to finish. I would look for Allen again if we needed another vehicle from Auto Nation Honda.

Went in to look for a used car. They do have beautiful cars, I’m not denying that, but they told me they were going to check with 4 banks for a loan, and decided to pull my credit 10 times, so now that’s stuck on there for 2 years on my report. I won’t even say the name of the representative that was assisting me for “respect” purposes but my oh my I will never consider looking for a car here. Went somewhere else with no money down and they were able to get me a nice APR. Just don’t understand how stupid they have to be to pull my credit 10 times, eventually ruining my chances of getting another car. I’m sure other representatives will get the job done, but my only visit there will surely be my last.

DO NOT TAKE YOUR CAR HERE! They broke the trunk release after servicing and refused to fix it. Now you have to have someone hold the release while you pull down on the seats. If you're by yourself, you have to stick your arm in the trunk to pull the release while pulling the seats down. This is a HUGE SAFETY HAZZARD as the trunk could close on your arm while doing this. However, Tony the manager at Autonation, said this is "normal behavior" as all the other cars they've serviced do this. We asked another couple in the service area and their latch used to work in the past but doesnt anymore.

Honda Accord 2018 *Update* 2/2/19. Got cruise control fixed somewhere else, just needed recalibration. Also about the mph not showing digitally I found info about it in the owners manual (screenshots posted) and guess what, I was right, the car is supposed to show either of them and switch from one to the other. Not sure what the next step is, probably contact straight to Honda. *Update* 2/1/19. Service department still a joke, they have no loaners, car sensors and cruise control stopped working..🤦🏻‍♂️ *Update* 5/21/18. Yesterday I noticed new damage on one of my car rims, I had 2 previously, now I have 3; the last one I didn't do, be aware that every time you leave your car to this guy's, they will mistreat it. Don't worry Steve C. I'll be around to at least talk about this. Finally I review this place. I bought two cars from them in last years, the sales department is awesome as well David Workman in finance. Service department not so much; here we go, second car is an 18 Accord, as one of the first built it has more issues as: one molding flew away while driving on the highway 4 months after I bought it (fixed at no cost), air noise coming inside through drivers door (they fixed it the 3rd or 4th time after I left it and told them since first visit, I'll pick it up tomorrow), one fender is not aligned with the door in the the bottom side of it, Sound and Phone selections on dashboard menu controlled by steering wheel buttons suddenly stopped working and was showing just a black screen, they did a hard reset to fix this BUT since then my car only shows km/hr but lacks to show mi/hr digitally as it did since day 1! It obviously has the analog tachometer working, but I liked the way it was, and somehow with an update or something they decide to remove it. In the last matter they have no solution yet, but to wait for an update from manufacturer, they opened a report with the Honda engineers or something like that with my car VIN number explaining what happened, or at least they said that. I have been at this dealer with my car about 6 times, it only makes me wish to return it. Don't take me wrong, I love my car, but I hate to pay around 450 a month for something that has failures that should be easy to fix. (The car in the picture is not mine, is a new one from another dealership)

Overall a great buying experience. My only complaint was the number of times that the car salesman, finance manager, and manager asked me to rate them a perfect score. If you want honesty from your customers don't tell me how to rate you.

Greg dealership

Kat, was awesome.

Awesome buying experience from start to finish. Tanner was a great sales rep and made buying my dream car a breeze. Will recommend this location to friends and family to buy cars from and I will definitely be bringing my car here for service here on out. Nothing but good things to say.

I have been a 15 year customer of Tempe Honda and have bought several cars there. My favorite sales guy is no longer there so I thought I would give auto nation a try. As good as Tempe Honda is, this place is even better. They do whatever it takes to take care of the customer. Tanner was great, will definitely buy from him again.

My experience with Autonation Honda Chandler has been consistent excellent care by service writers, mechanics, cashier. This Honda dealer is well known for its excellent service and professionalism in the Valley and I even heard top reviews from a body shop in Camp Verde AZ. Give them a try, you will be quite satisfied.

I was very happy with the service I receaved.Mike was the best person ever .He explained every little detaij.And showed me every thing I needed to know about the new car.I will strongly recommend Mike and Chandler Honda to my friends.

Excellent staff and good quality and transfarency. I am recommend to go and purchase any car. Staff and managers are very nice speaking with customers.

Fantastic experience! My service consultant was great and my woes are corrected in a timely fashion. Great communication.

I scheduled my vehicle for a routine oil change. The Service Adviser informed me that the battery was not holding a charge. Battery was replaced rather than running the risk of being stranded. Very pleased.

Extremely nice and professional sales people.

My brother recommended me to Honda and I don’t regret it at all. Clement Ojales is an amazing sales-associate! I highly recommend this man! My credit was not at its best but he helped me find ways and tried to get me the best deal possible. This was my first time getting a new car and the experience of it was amazing. Staff was nice, very helpful and friendly. I love the Honda autonation team!

Service advisor Tony is the best He takes care of your problem like his own.

The service advisor was punctual and knowledgeable about the issue with my Honda

The service department is always supportive, friendly, courteous and non aggressive. They get the job done most efficiently.

My girlfriend went in for an oil change for her 08 Civic Si on January 18th. She got this done during the day, therefore I wasn’t able to check the dealership’s work until later that night. I have learned to always check my vehicles even when AutoNation Chandler does something as simple as an oil change. We supply our own oil when we go get an oil change. I noticed that the remaining oil had quite a bit leftover in the 5 quart jug that was supplied. The Si has a 4.6 quart requirement. I provided a pic below of how much oil was left in the container. Anyone with an I.Q. greater than 80 can figure out what’s wrong with this picture. I pop the hood on her car and pull the dipstick. Yep, as I already knew, oil level is barely registering anything. Just as an FYI to the interested readers, there are two marks on the dipstick. The oil level was reading well below the lowest marker. This is the second time this same exact scenario has played out while AutoNation Chandler has performed an oil change on her car. At this point I’m surprised that the oil drain bolt was put back in. God knows what else is missed or overlooked while customer’s cars are in there for service. Oh, wait, there is more that they missed! On the multi-point inspection sheet, no boxes were checked for: engine coolant level and condition, brake fluid level and condition, and transmission fluid and condition. We both have a long history of service that has been performed at this dealership. This just might be the last visit, ever. ***********************UPDATE********************* I called them back per the response message that the “owner” left on my review. I made the call on Tuesday, January 22, and left a message with the Service Director to call me back as he “had already left for the day” according to the receptionist. Well, as you guessed it, it is now Monday, January 28 and I have not received a phone call back. Terrible customer service.

Easy to deal with. Quick process. Jose and Dallas were Great!

My scheduled service person was unavailable but Joe Krizek jumped right in and took care of my car. All was fixed within a day and everything's working great.

I have had electrical system errors with my vehicle multiple times now. I go to start my car and every system error imaginable displays and the engine will not turn over. First occurance I called a different Honda dealership and they informed me to disconnect and reconnect the battery, I did so and the car resumed working. It recently happened again and I was towed to the dealership to have it checked out. I was informed it's simply what the car does when the battery is low/dead and that a new battery would resolve the issue. They were unwilling to prove to me that my battery was dead and insisted they simply need to change it and the issue would resolve. They changed the battery and the system reset itself but they never addressed the actual problem with the electronic system. When this happens again I will be sure to have my battery checked by a third party so they have no way of hiding the underlying problem. My vehicle is under warranty and they are trying to avoid the cost of repair.

zHonest answers, honest service. Nuff said

The whole purchasing experience was below average. I went there with high expectation and I have waited for weeks to get the car from AutoNation only. Everything was smooth till our deal with the finance department. I was told by the finance people that they could give me the best rate even though I had approval from another bank. They ran my credit and confirmed my purchase with all the paperwork. I took the car and was really happy with the new car. But, they called me after 20 days and asked me to return the car on the very same day. When I asked the reason they told me that bank didn't approve my application. They told me I have 2 options, either I have to return the car or I should accept the $1800 monthly EMI. When I asked how did they approve my application at the first place and let me take the car out of their store, they didn't have an answer. I somehow could able to secure the check from other bank but with the higher interest rate. Overall experience was not so good. I had a really high expectation from AutoNation as it was my first car experience, but, unfortunately, it was not as good as I expected.

Very helpful throughout the whole process. Helped answer all my questions that I had and explained everything about the car to the tiniest detail. Great work overall.

Got a fair deal on a good car here. I don't think anyone gets great deals on cars anymore. Dealers don't ask any less than they ever have. They just know if they all band together and tell you to take a hike if you attempt heavy negotiations, you have no place else to get cars. Not that it's their fault. Blame CarMax for the way it is. I will say it cuts down on the sleaziness of the salespeople and makes their jobs far easier when they make flat rates when selling any car on the lot. All that being said, the buying experience here wasn't terrible but definitely time consuming as buying a car usually is. They made a very few small consolations to help lessen the blow of being ripped off buying a new car. Sugar coat it however you like. No dealership is perfect simply due to the business they run. The automotive industry as a whole is a corrupt mess, but these people are just trying to do their jobs and be decent human beings. You know what you're getting into when you walk through the doors but at least the people at AutoNation lube it up real nice for you first.

Micheal was very accommodating and helpful throughout the buying/shopping process. Never felt pressured once, felt I was in good hands. Gave me advice when wanted and listened when needed. I’d buy my next car from him

This was a scheduled oil change. Service( Joe R.) was fast and the shuttle service people were very responsible.

Came in for a routine oil change. Chris Stolzen was the service advisor. He is extremely helpful and knowledgeable. There was some issue with my payment plan in the computer system. He assured me that it would be taken care of and made sure he followed up with me the next day and fixed the issue. And he also made sure it did not affect my car service on that day. It was a great experience overall at Chandler Honda Auto Nation ! Thank you Chris!

Bruce was great to work with. He was not pushy at all and I really appreciated his patience and knowledge to help me understand what I was getting myself into with a new car!

Service representative Tony worked with the chief mechanic and his technical team to solve a very difficult to isolate rattling problem from the left front strut mount bearings that were out of spec and rattled only under load. This is a problem for some 2018 Accords and the replacement of the defective strut mount bearings is a definitive fix.

I had a GREAT car-buying experience at AutoNation Honda Chandler yesterday. My sales-associate, Zach, was not pushy in the least, he came to the table with several financing options based on my budget, there was no haggling, and I never felt as though I was being pressured to buy, as is the norm at other dealerships. I was offered a much better interest rate by Honda than my credit union, which was a big surprise because the credit union rate was pretty darn good, and AutoNation Honda Chandler gave me more than I thought possible on my trade-in being a 10-year-old car that has visible signs of wear. Dallas, the finance manager I worked with was incredibly helpful. All in all, this was the best car-buying experience I've ever had!

Keith Wong, Service Advisor was excellent, kept me advised about my auto every step of the service call.

We had a wonderful experience at AutoNation in Chandler. Mike Menner was our sales rep and he was most accommodating. We love our new Accord and look forward to working with our AutoNation Family. Bri and Mejken Theurer

Horrible dealership. Dishonesty must be in the mission statement. DO NOT sign a deal with any terms or conditions to be taken care of later. When you make the deal and you get the "we owe" form you might as well throw it away or hire legal representation...by the way, you sign paperwork forfeiting your right to sue them. Takes numerous calls with no call backs and when you do get one it gets confrontational very quick. They instantly go in defense mode without even listening. This wasn't my first deal at a dealership but it was definitely the worst. They "any AutoNation for that matter" has lost our business forever over reletively minor stuff. Can't imagine how bad it would be if it was major stuff! I don't know what they do to improve their Google reviews but the reviews on Yelp tell a much different story. Check it out.

Courteous and proficient service. Did the work as they said they would. Couldn’t be better.

I had such a great experience at HondaNation Chandler, especially after having such an unpleasant experience at other dealerships. My sales rep, Richard Ouellette was such a pleasure to work with. I was seeking a used Civic and very payment conscious and he was so patient with me! Richard was very honest and low pressure with great follow up. We will be shopping for another Honda soon and will definitely work with Richard again!

Traveling from out of state and needed an oil and filter change. Checked AAA and found this dealership was accredited so made an appointment online. No hassle, no pressure for extra services, and a very comfortable waiting area. Even a very thorough inspection report that offered no surprises. Seriously considering planning my next major service for when we’re visiting this area again as long as the timing works out.

I was very satisfied with the overall service. I had quite a bit of work done on my CRV. They were done with my car when they estimated. Professional service, knowledgeable, courteous, and with everyone in the service department. Thank you, Maryln H

Eddie in service was very helpful and knowledgeable.

Your service was excellent, as always! Thanks so much, Chris!

We very much enjoyed our experience at AutoNation. Our sales rep was Mike Menner and he was very accommodating and even went to bat on a few items we had discussed. We are very happy with the Honda Accord which we purchased and look forward to a long relationship with AutoNation.

It was so easy to buy a car there, no pressure, just smiles and honest conversation. Dawson Prickett was an awesome salesman, he explained everything I needed to know about the car we purchased, and helped us thru all the questions I had. It was a very good experience and I'd definitely go back again!

Excellent buying experience. Non-pushy sales people, and comfortable showroom.

Had severely cracked windshield. Due to my schedule and holidays it was hard for me to get in to dealership. Yesterday was the day it all got made right. Thank you Auto Nation Honda!

Great service!

Leased new CRV in record time. Everything about Auto Nation Honda is fabulous!

On the fence regarding recommendation. Brand new vehicle in for repair 4 days later for something that should have been found before delivery to me. 1st time dealing with repair department. Was told they needed the vehicle a couple hours. Received no communication from them until I called them 6 hours later and even then no live person answered the phone. I left a message, no callback. I called back 1/2 later and finally got a person. Service advisor called shortly after and said they were still working on problem and had been on it all day. It was a latch problem to release the back seat, I have a hard time believing they had someone on it all day. Clearly the vehicle was not gone over before I paid for it and picked it up. Needless to say they didn't make a good first impression. I will need to go back after they receive the part needed to fix. Hopefully that will be a better experience!

We have had consistently excellent experiences with having our vehicles maintained/repaired at AutoNation Honda. The staff is friendly, professional, and efficient. The facility is very clean, well organized, and stocked with amenities should you wait in the customer lounge while your car is being serviced. (I typically don't write these reviews, but want to pass the word that the Service Department is exceptional).

Make it your problem not the buyers

I always get my Honda’s service here. As usual another excellent visit. My service advisor Dillan did an awesome job! The speed at which everything was completed was superb. I could not ask for a better experience. Thank you for your prompt service.

Awesome people at AutoNation, took care of us and treated us like we were the most important customer to them. So glad we chose this dealership and get to go back to them again in the future.

Great experience. No pressure. Actually enjoyed it.

Both last week and this week I visited for service and Nate(I believe that was his name) was extremely helpful.....kudos. His name should be on both service invoices 10 out of 10 Ron Kretschman

Met promised completion time to the minute. Personable and capable service adviser. Not a huge fan of MSNBC playing in the waiting room.

Corey Cameron gave me excellent customer service and helped me get the car I wanted!

Great job by guys from the oil change service dept. accurate communication about the service that will be provided-they did exactly as promissed within the timeframe they promisses

I walked in and Alan immediately greeted me with a smile. I test drove a Mazda 6, fell in love with it and he was extremely helpful throughout the entire process. I 10/10 recommend and would definitely buy from him again.

Bruce and Micheal were so awesome at Autonation Honda of Chandler. Professional and personable. They made everything quick and painless. I did not feel like I got roughed into a price or extras or anything like that from the way car buying can be. Told them what I needed out of the purchase and it all came together smoothly.

Greg Stapley at Autonation Honda exceeded expectations with his service! Greg and the team at Autonation did everything to make it right.

got the vehicle we wanted. Took a bit longer than we would have liked to reach an acceptable price. Would have liked a more "straight forward" pricing policy

Tire puncture fixed in record time!

Mine was a tough one and they took care of me and worked with me.

Incredibly smooth and easy process from start to finish! Richard responded to my initial inquiry within minutes and was terrific the whole way through. No question was left unanswered or unresolved. Everyone I spoke with at AutoNation Honda Chandler left me with the impression they are honest, fair, and here to be your first consideration regarding auto sales/service. This was such a no-pressure situation I wish I had $ to buy another one.

Very friendly atmosphere vs say to Honda at Superstition Springs. I was pleased working with Tori Caparn - very professional young lady (I would rate her job as10+). Also I appreciate Peter Cramer. This people do amazing work to satisfy their clients. Thank you guys!!!

Alan was so friend and helpful! He made the buying/leasing experience much easier! This is my second car with this dealership! I would highly recommend him and AutoNation in Chandler!

I hate leaving negative 👎 reviews but after repetitive pleas for them to refund my money for gap insurance, tire insurance, and maintenance it’s being since August 2018 and nothing absolute crickets! Besides the point that the sold me defunct vehicle that spent more time in the shop than it did on the road. I have spoken to Dallas, and other financial officers and yet again crickets. Multiple emails and phone calls with the same results. These are example of lack of loyalty and services behaviors. Is that what leadership at automation promotes? Because other dealerships I have dealt with in this case BMW were on point and in time. I know people need to make their bonuses but for how long do we want to ride on people’s back for that reason?. I plan to stop in today hopefully the outcome is better than what I have had to hear in the last 5 months.

Outstanding service and attention to detail. I had just settled in expecting a few hour wait when I heard my name and the car was done. Thanks Joe Rogers.

Purchase new vehicle at dealership in 2016, sales experience was good, but service experience has been average to poor. We had an issue with the rear latch that took 3 visits to fix the issue. The advisor we dealt with lacked knowledge about the vehicle nor did they seem to know why we were in their or the status of our vehicle when inquired. The issue was finally resolved, but only after we refused to pick up the van when they said they could not reproduce the issue on third visit and brought up the Lemon Law. They happened to find a service bulletin shortly their after that fixed the issue once they order and installed parts...hmm, should that have been the first thing they researched on first visit? The final straw and reason for this review was when we had a screw in the tire. While this was not the dealers fault the tire place we tried to have it patched mentioned the tires were wearing abnormally (4/32) and should be replaced even though the van only had 27k miles. Took to dealer for excessive wear as dealer did all service and the tires warranty stated to see the dealership. Dealership did nothing and even debated that the tires were covered by a warranty - they do by Continental. Only offered to cover the cost of labor for one new tire. Took the van to Discount Tire who gave us $200 discount for 4 new tires that were better than OEM, yet still cheaper than dealer. Do not take your vehicle for service unless its going to be covered by Honda and your vehicle is under warranty. But even then, be prepared for multiple visits to address the issue.

Would bought a car from here if they could got my va to count as income... but friendly and tried to help me out the best way

We had an appointment at Auto Nation Honda in Chandler to replace a recalled air bag. Tony De Nardo was our service representative. From the time we pulled up to the service department, we were greeted immediately by another rep, waited a few minutes, then met Tony. Very professional and personable. Informed us of the length of time for the service and kept us informed till the service was completed on time.

Keith Wong was an excellent service adviser, explaining exactly what was to be expected in servicing my vehicle for a recall notice. He made sure vehicle was serviced in a timely manner.

Our sales rep Caleb Henry was polite , professional, and new the vehicle thoroughly. We were given an excellent no haggle price. We were given credit for our lease trade from another manufacturer. We did not know that that was possible. My credit is excellent. The lease therefore was with no money down. My monthly payment went from $433 down to $364. That would put a smile on anyone's face!

Hondas are great. I am super happy with my new CR-V. Alen let us test drive several and was patient with us... we were pretty slow to make a decision.

bought a 2014 Subaru outback ...friendly sales staff....no complaints....get car home...notice loose belt squealing noise....make apt. to get it checked.... I take it in...spend 3 hours....get it back ...squeal seems to be gone....drive home...halfway squeal is back......ok....not real happy with that so i decide to take the Subaru to auto nation Subaru dealer.....right a way...he knows what problem is...belt was recalled to be replaced to solve the issue...he prints out recall notice for me to take back to dealer.....oops....they missed the recall...it happens....not sure what they did to "fix" problem on previous visit...but..moving forward....correct belt is ordered and installed...problem fixed...........couple of weeks later....i get a screw in sidewall....we have tire warranty...so we file claim and make apt. for next day....so i am waiting for two hours for tire change....they finish...i walk out to car...first thing i notice is some kind of goo...lithium grease? all over my nice new tires.....i guess this is a silver lining...because immediately....i thought something was wrong.....and THERE WAS.....they had CHANGED OUT THE WRONG TIRE.....the tire with bolt was still on the car.....NOT A HAPPY CUSTOMER! Not sure if I should be mad at sloppy clean up job on tires....or grateful that the sloppiness drew attention to a more CRITICAL ERROR.........either, way....the service has been disappointing.....we had already planned to do our servicing at the autonation suburu as soon as the belt issue was taken care of....we will avoid this service center whenever possible...according to repair and maintenance warranty....conditions.

Excellent customer service and transparent compared to all other dealers in the valley

Was well taken care of! Excellent service

Mandatory recall service was performed promptly and professionally, as expected.

Great Experience purchasing a 2016 Odyssey last weekend Thanks to Brett Marrs, partner Sean, and Tristin. The process was painless and really quick! Wife and I were on babysitter time and coming in the place we were thinking of it being a two day ordeal since I remembered the last time I purchased a car (somewhere else) took a whole day. However, Brett and team just made the process so smooth and quick that we didn't have to worry or rush things. They were very accommodating and did not give us any pressure whatsoever. We are well satisfied with my purchase!

The salesman Vinh Vo was both professional and knowledgeable. We had a stress free experience and would recommend AutoNation to anyone looking for a new or used car.

They had a good deal on the vehicle I wanted and were polite as opposed to the aggressive tactics of most other car sales people, however, two things stood out that really pissed me off: One of the sales people kept trying to take over the sale of the person I was communicating with and doubled everthing she did including my credit check AND they all took FOREVER!!! I spent 4.5 friggn' hours in there while they did paperwork!!! They were totally unprepared... I was about to walk out... They kept saying 15 min more and other platitudes... Had I known I was being strung along during this process, I would've simply came back the next day! It made for a very bad experience.

Service advisor Tony, did an outstanding job. This was my first experience with AutoNation Honda of Chandler. I live 19 miles away and was considering looking for a Honda dealer closer to home but since I had this experience, I will definitely be back. Thanks again Tony you made my day.

Service was friendly, professional and well done. Service required was explained to me as well as urgent services needed and recommended services. I am pleased to say services was done in an amount of time that did not take away a lot of time. Thank you for the wonderful services.

The staff was very knowledgeable and attentive to our needs!!! No games like Toyota next door! We have bought a lot of cars in our life time and this can fall under the list of all around a good experience for sure!! :-) Thank you, Steven & Ally Wootton

Kat did an amazing job serving me and my vehicle.

Yesterday was the second time I've needed service/repair work done at AutoNation and both times they have gone above and beyond to make sure I received excellent service. I would not take my Honda Civic anywhere else, I very highly recommend AutoNation for any service needs. Their staff is amazing, especially Toby Archuleta. Thanks so much :)

I have had nothing but great experiences with Autonation Honda. I bought my new CRV there, the sales team, Peter and Tori were AMAZING. I just had my first service yesterday and my advisor was EXCELLENT! VERY HAPPY CUSTOMER

Carl was amazing to work with. He was friendly, got me answers to all my questions and made the process pretty easy. I would recommend this dealership for a fair price and good customer service.

On New Year's Day we were returning from Sky Harbor to Florence. Check Engine light came on and our Odyssey began running roughly. It refused to shift up through the gears unless I let off on the gas and allowed the rpms to drop down. Stopped at AutoNation. Amazingly the showroom was open. Manager Chris Block drove it a few blocks. He was not sure what the problem was but he did not want us to get stranded on our way home. He did not have a loaner, but gave us a brand new Odyssey to make it safely the 40 miles home. He arranged to have our car fixed (it was all under warranty) and told us to use the new one until ours was ready. That's going above and beyond.

Excellent service, friendly staff never pushy. Wide selection of cars and trims.

I bought a used car here (2017) Still took 2 hours to prepare paperwork while they tried to sell me on a loan, addl' warranties, and attend meetings while I sat in the lobby.

I went to Honda Auto Nation to simply have an oil change and have a warranty issue addressed on my 2017 CRV. While waiting I went into the showroom and saw that they had a 2018 model of my same car with the color interior that I preferred. I spoke with Ray, a Sales Representative, and discussed the possibility of trading in my 2017 for the 2018. Ray was prompt, courteous and very accommodating with my request. I ended up leaving the dealership with a new CRV! The Manager was also very helpful, and I have NEVER had an experience like this one when going to a dealership. This was by far the best experience that I have had, and my husband and I have purchased several new cars. I asked Ray for several business cards so that I could pass them out to friends. He is a wonderful asset to this dealership, and to the Honda Corporation of what a customer is looking for in purchasing a new car. I can't say enough about how pleased we were with this experience! Thank you for the opportunity to share this experience on his behalf. Way to go Ray!!

My service guy Dillon Gerdes was awesome. Kept me informed. Didn't try to take advantage of me and was easily accessible. Thanks dude.

The sales experience was better than expected. Devon was excellent and very helpful, John was great too! Overall it was a positive buying experience.

Service department has been great both times I've needed to use it. Most recent visit for an oil change and tire rotation was done when promised. No complaints.

Great service no problems very friendly service personnel

Great service! Tony Dinardo was super.

Eric Hardy was amazing to work with. I have always been a Honda Owner, and have always bought new. Eric is the best I have had the opportunity to work with. I was just coming into AutoNation checking to see what they would offer me for my older vehicle. And within three days, I was in a new one!

Nate at service came in on New Year's Day, his day off, to help complete my service questions regarding my car being serviced, and got everything wrapped up for me so I could get my car done early on New Year's Day. Thanks Nate!

AutoNation of Chandler was a great experience. Jose was very kind and helpful with all of our questions and our requests. He was able to give us exactly what we needed. Sean in finance is always the man and he took car of all our needs as well. Thank you to both of you so much. We will definitely be back and I would recommend AutoNation honda chandler to anyone. Thank you MP

Excellent variety of cars and friendly staff

My service advisor, Toby was exceptional from every aspect of my customer service experience. I was greeted and acknowledged from the moment I entered the service center. The details of my service were explained and my car needs were acknowledged before service was started. My car was finished in the time I was promised and upcoming maintenance was explained to me in preparation for my future visit to accommodate financial planning. I appreciated his friendliness, expertise, and work ethic. I'm very satisfied and a happy customer.

I went to the Express entry for a new battery. They were great with getting the service done quickly. They were also able to do a oil change and tire rotation and multipoint inspection. All without an appointment .It was also nice that all the service was under my warranty. Even though your dealership is far from me, it is worth it with the great service I always receive. Kat was my service person.

Very friendly and quick service

ERIC HARDY- Sales Specialist was Beyond Amazing! Beyond Excellent!! He made the process quick and took great care of my wife and I during the experience!! Eric was very pleasant to work with and will continue to do business with Eric and Auto Nation Honda of Chandler.. I believe that is 11 vehicles from the so far!!

Another great car buying experience without the hassle of a finance guy trying to squeeze every penny. No pressure and the price out the door was clearly marked.

Alan Garcia Help us to Buy our Truck he was very patient and Helpful. I will recommend my family members and friends buy vehicle from this place. Thanks to the Finance guy Sean S.

Hands down the best experience I've had at any dealership. No pressure from the salesman whatsoever. Clement was amazing he showed us exactly what we were looking for. Staff was very friendly and the buying and signing process was done in a timely matter.

Without an appointment, I went into AutoNation Honda Chandler for an oil change. They were pretty busy....but the time went by fast with all the amenities they have for their customers...fruit, donuts, coffee, soda etc! Plus free WiFi and TV. My car was done and I was pleased with the professionalism of the Service Department. I'll definitely keep going back for all my Honda needs!

Fast and friendly service!

Greg, the service rep was kind and professional. The maintenance team exceptionally performed the work on my vehicle in half the time predicted, and they washed and cleaned it too.

Service was fast and fair. Nate our service advisor was responsible and friendly. Thanks!

Our experience with Tim Greenbank at AutoNation Honda was a very positive one! He was pleasant, honest and explained all of the new car charges precisely. We had visited several other dealers before deciding to buy at this dealership, and Tim was the main reason. If you're looking to buy a new (our used) automobile, I highly recommend Tim!

The service was Excellent. Even though I was late due to an accident scene on the highway, Katherine Mace should me all the courtesy in the world and got me right in for the maintenance on my car. She was professional and yet friendly. An ambassador for your company.

In general, the process was seamless. The Finance person kept us waiting so long that we were about to leave when he walked up. He said there was lots of information to put in the computer. We were not financing through them, so I do not believe that. He also could have come out to tell us that. Our sales person did check on us once. THEN, they were in receipt of the check from our Crediti Union around noon one day and never called to tell us we could come get the car. I called the next day and had to leave messages until I finally got the wonderful, helpful receptionist to track down the check and snag someone who could tell me I could come for the car. Actually, they brought it to me, which was nice.

Save yourself hundreds of dollars off your car and drive a few miles to Mesa. The sales managers here value keeping large inventories that don't move over selling cars for fair prices. The car we wanted was on the lot for over 43 days and these jack wagons are going to be selling new 2018 CR-Vs in 2020.

Corey Cameron online sales rep. Best buying experience I’ve had with any dealership. Highly recommend.

Zach Cusimano helped us to get into our new 2019 Pilot and out of our current lease with Chevy. He was very honest and upfront with everything. Which is so nice when you are dealing with buying a car. Charles was our finance guy. He helped us understand the warranty and extras. We did get GAP and their maintenance plan. Charles was able to get us a better interest rate that we were offered through our credit union. We were able to get through the signing process fairly quickly which was great! Overall AutoNation Honda was amazing! We had hit up just about every dealership in Gilbert and surrounding towns to figure out which vehicle made the most sense for our family. By far AutoNation Honda was the most helpful and easiest to work with!

Alen was a gem. He was courteous, funny and a big help with our buying experience. He took the time to explain many of the awesome features of the car and even demonstrated some of the safety features on our test drive. He made the buying process painless (a rarity in our experiences with buying cars) and made us feel like he cared for us and our family. Everyone else at the dealership was kind and helpful too. We would definitely recommend Alen and the folks at Autonation Honda Chandler!

I was helped by Alan & Peter, both who did a tremendous job providing top of the line customer service! As a recent college graduate, this was my first time buying a new car. It couldn't have been easier with the help of your staff. I appreciate the commitment to excellence displayed by Auto Nation Honda, and look forward to the new year in my new Honda Accord!!

Our 3rd time purchasing a car with this dealership. And just like our other purchases it has been a pretty easy process. This latest purchase has been so far the best experience yet. Brent and Richard did an amazing job working with my husband and I via email and texting to get our purchasing process started while we were at work before having the time to come in that night. We wanted to make sure the car wasn’t sold as we really needed and wanted to purchase it. So it was great to have the help before actually arriving. At the end we finished our purchasing process with Bruce Kral the internet sales manager and Jerrick Price the finance manager. Both were extremely helpful and friendly and truly worked with us to get us where we needed to be with for monthly payments. This was by far the best experience yet. We will forever be a Honda family and continue coming to this location.

Toby Archuleta was my advisor and he was very pleasant and cheerful as well as accurate in how long it would take for oil change and tire rotation. All in all, Toby helped make it a good experience

Was on a visit from Tennessee and I got the best service from my service advisor Suzanne Very helpful and quick Highly recommend

Great place friendly people! Highly recommend this place! 🤗

Rich Vitiello was amazing and listened to my needs and wants. He provided me honesty through out the conversation and made me feel comfortable with such a big purchase. He answered every question I had and made sure to stay with me through out the entire experience. I really appreciate his kindness and attentiveness and made me feel welcomed! I love my Honda! Thanks rich!

The experience was enjoyable. The staff was friendly. It took a little longer than Ianticipated. The one downside was the fact that my vehicle did not receive the full tank of gas I was told it would have. I went back on a subsequent visit and during my discussions, I mentioned it several times and it appeared to fall on deaf ears.

Brought our Pilot in for oil change, recall fix and to check out an issue we were having with our door locks. Service was excellent, provided updates along the way where my vehicle was. ***The only feedback I provided when I went to pick up my Pilot was that they said they had made a duplicate key so they could duplicate the issue I was having. I asked where the duplicate key was and they said they destroyed it, I asked why I wasn't given a choice to keep it, they said they would have charged me for it, and I advised I should still of had an opportunity to purchase it even if it had been a valet key.

I bought my 87' Civic from them and had to immediately take it into service to see why my car kept dying on me. Turned out there were a plethora of vacuum leaks that I needed to fix and the carb was in terrible shape when I took delivery. It also had major rust and body dents that weren't accounted for and a detail wasn't even done before I bought it. Let's just say I took on another $1000 to make it drivable and safe for the road... Massive disappointment for an AutoNation Choice vehicle.

Really Great service!! Tony DeNardo was excellent. I'll be back for sure!!

Greg is such a professional. Customer service here is very thorough and attentive. I’ll bring my car back here even after the warranty ends.

Alen was great he got the job done with minimal fuss.

Generally great service, but most recent oil change and tire rotation resulted in my finding next day that the front wheels had not been properly torqued after the rotation. Std torque value is 80, the front lug nuts were only about 50 lb.ft. The rears were ok though. Quite disappointed in this failure to properly torque all 4 wheels.

I was there for the regular semi-yearly oil change and tire rotation. Service and customer support was friendly as usual. They gave recommendations regarding additional checks but didn't force me to get those done.

I had a really Great service visit. Tony was Great! From now on I won't go anywhere else!!!

Service that goes above and beyond expectations!

My salesman (TJ) was courteous, helpful and shared substantial expertise about the car I was buying. I used AARP/TrueCar Buying Service. We did not negotiate the price of the car. However, after having settled on the purchase, I experienced an excessive wait before finalizing the transaction. The finance guys were a pleasure to work with once we got into their offices. However, I really placed a premium on the process being swift. In that I was greatly disappointed.

Really like this place. Bought my car and continue to get service here as well. Nice to have a service personnel assigned before I even get there.

Tony from Service was Excellent!! Bryan fro the shuttle service was Excellent!!! Thanks for an awesome experience!!!

Great dealer great price very accommodating went way out of there way to make us happy. Best dealer in town very knowledgeable great experience. Gave us great price and good price on trade. Explained car very well stayed late to make sure everything was perfect.

I had wonderful experience overall and especially with our sales personnel, Core Cameron. He was a real gentleman through out.

Was very happy with the service done. Also that i was able to get my tire replaced due to large nail.

Derek and Tony have been delightful to deal with. Very professional, prompt with their communications and not pushy. Definitely recommend.

Allen was very helpful and made my first time buying a car wonderful! Everyone we spoke to was very pleasant, honest and helpful! I would go back again!

Profession, quick and nice facility to wait for the service to be completed

Our sales person Kaleb was great to work with. Very helpful, professional and personable.

Ray Saade and the Honda Chandler team made the process extremely smooth. We were able to obtain a great deal with minimal fuss. Ray was of tremendous help from start to finish.

Took my car in for routine maintenance. Was greeted promptly and my car was ready in 45 minutes.

Sat in my vehicle, that I purchased from this location, on the service drive for 10 minutes and no one came out to see what I needed.

Nathan provided courteous and prompt service!

Excellent and prompt service.

Ivan Payan, My representative, was courteous, honest and friendly. He provided me with excellent customer service. My husband and I have been looking for a new repair shop. Thank you Ivan because of you , we now will shop and use your repair shop.

I had my car Honda Accord towed to Auto Nation to get a sliced tire replaced. I worked with Kat who was wonderful . It was complicated as I had tire insurance on my expensive tires from NY. She worked hard to figure it all out. I would highly recommend Kat and Auto Nation for their great employee and quick service.

Really nice staff. Also nice play area for the children while paperwork and detailing was being done. Awesome job finding better interest rates and getting my family a reliable car.

For the first time in nearly six years, I had a terrible service at AutoNation Honda. I had a follow up appointment for a noise in the left front area of my car. I arrived at 10:00 a.m. for my 10:20 am. appointment. My service person told me it would be about 3 to 4 hrs, so I said I would wait. About 11:45 a.m. they came and got me to go on a test drive. The service tech told me he heard the same noise as the last time the car was in for service. I asked how long it would be and he said that he had 2 to 3 other cars to work on, so maybe 1 1/2 to 2 hrs. Around 2:30 p.m. I went to find the service person who checked me in, he said he would check on the progress and get back to me. At 3:00 p.m. I hadn't heard from him and went looking for him. He still didn't have any information about when my car would be done. I told him to go check on my car and that if it was not being worked on yet, to just return it to me and I would find someplace else to get the work done. It took another 30 minutes to get my car back. I spent 5 1/2 hours at the dealership and the only thing done to my car, was to take a test drive. Why make an appointment if they don't have time to work on your car.

Suzanne was prompt and professional. Service was timely and efficient.

Reserved the Nissan Altima online. The next day went to look and test drive. The salesman Joe was excellent and very knowledgeable. The overall process was a very good experience for my wife and I. There was no pressure at any time, questions were answered thoroughly, Everyone was pleasant making the atmosphere very comfortable. Highly recommend to family & friends.

Great buying experience and a great product in the Clarity.

I am very happy with my new CRV. The folks at the Chandler Auto Nation were great to work with. Richard was very knowledgeable and took a lot of time to help me with the features of my new car. It was a great experience and I would recommend them to anyone in the market for a car.

Sales team was fantastic. Bruce and his coworkers did a great job in working with me to find the right model at the right price. I was moving across the country and they kept in contact with me throughout the move to answer any questions I had and schedule test drives and appointments at times that were convenient to me. There was no rush with Bruce and his team, they worked around my schedule. As I mentioned, the sales team did a great job. My experience with the final stage of purchasing the car with finance was poor. The man moved quickly and seemed to be in a hurry. The pricing he brought up was inaccurate and was only recognized once I called it out. I had no idea which bank he was using until he had already set up an account with my credit card company. I was under the impression I would be going through Honda Financial but to my surprise when I opened my credit card bill the next day, there was a second account with the cost of my car on there. I am unsure on how to even manage this account! His recommendation on refinancing after this first year through a non-profit was helpful, though. It was a shame to see a fantastic experience go south so quickly. I would still recommend you go to AutoNation Chandler, as the sales team did a phenomenal job. My recommendation is to be careful with who you work with in Finance. If you feel uncomfortable, request a new representative. I am sure this was a far cry from the norm, based on the overall score of the company, but it was disappointing nonetheless.

Reserved the Nissan Altima online. The next day went to look and test drive. The salesman Joe was excellent and very knowledgeable. The overall process was a very good experience for my wife and I. There was no pressure at any time, questions were answered thoroughly, Everyone was pleasant making the atmosphere very comfortable. Highly recommend to family & friends.

They were very busy but Toby took his time to make sure that everything was taken care of.

Our salesman Ash, was wonderful in answering all our questions and making sure we got the car we wanted. He made the difference as to where we bought our car, no pressure in taking our time to decide, he got us all the information to make an informed decision. We love our new CRV!

Friendly, helpful service.

Good experience from start to finish. Ash was an excellent salesperson who quite frankly is the reason we bought the car here. We were not presured not rushed into making our choice and he answered every question we had.

Did not purchase a car here on my first visit but did ultimately purchase from this location and had a good experience - will be back.

Cat was great. I was in & out of there.

My service advisor, Keith Wong was great! He was the very diligent and honest person I was able to trust.

I have purchased a new car for the first time and so I am so happy and excited to drive my new car HONDA FIT. It is really an excellent car and very smooth and easy to drive. I find my new car very safe to drive and enjoy in driving. I am happy and grateful to the Sales Representative Clement Ojales of AutoNation Honda Chandler for helping me to buy this excellent car Honda Fit.

Peter and Brook were very nice and helpful, made the whole car-buying process very easy.

Came in for a power steering hose they replaced it pretty quickly but did not clean the job at all, so my car was still smoking. then when I came to pick it up they forgot to mention that the pump went out. I'm assuming they just didn't test drive the vehicle at all. The service writer Nate was honestly a pretty nice guy; it just seems that the tech doesn't do a thorough job.

It was the most painless car buying experience I’ve had!! Peter was great to work with. I love the car

Very happy with the service and friendly treatment

I’ve never seen such a dishonest or lazy service department. I live close to Auto Nation but take the drive to Super S Honda for all my service needs due to bad past experience with Auto Nation. I once brought my car in because my battery was causing problems (my first CRV). I was told by Auto Nation there was no problem even though Super S told me during an Auto Butler application that my battery needed to be changed. A few days later my son was stranded because the battery died. The second time I used your service department I paid for tire rotation. I had a scrape on the back driver’s side tire and it was still in the same position when I picked my car up from service. This tells me my tires were never rotated. I tried a third time. I was asked if I wanted a car wash. I said yes. I picked my car up and it had not been washed. When I said to the service advisor that it didn’t look washed he just shrugged and said, no it doesn’t. If you’re not providing a promised service so blatant to the eye what’s going on under the hood? These issues were all several years ago and I swore off Auto Nation until May 2018. My battery died on my newer Honda CRV, bought at Super S again because your dealer lost my trust. I needed it changed quickly, it was covered under warranty and I didn’t have time to go to Super S. So I went to your dealer. It was swapped. Now it’s December. That battery I just received from your dealer 7 months ago left me stranded in downtown Chandler. It was completely dead again. I call your dealer and I’m told you’ll do nothing because it was a battery covered under warranty and it is no longer covered. 7 months? Seriously? Your service department is extremely shady. I took my car to Super S and they told me that was the wrong way to treat a customer. They took care of me. Your dealer will never see any business from me again, I don’t care what time crunch I’m on. I’ll make the drive to Super S.

AutoNation Honda is number one!

My sales reps (Richard Oulette and Vinh Vo) and finance people (Jerrick Price and John Salazar) were top notch. Very up front with answers to all of our questions. Sales reps knew the cars very well.

Excellent, as usual!

Great service

We recently purchased a Honda Odyssey from AutoNation Honda Gilbert and it was a terrific experience! We made several visits as we evaluated different options and features. We also price shopped with dealerships around the valley. When it was time to make our purchase, AutoNation Gilbert honored what we'd been quoted from another dealership, saving us a 50min drive to the West valley. The sales team was never pushy and didn't use any high pressure sales tactics. Once we were ready to buy, the process was fast and easy. Overall, a great experience and even though it's a (sigh) minivan, we're very happy with our Odyssey.

I worked with John and he was great. He got me in and out the shop quickly and was very friendly. There was a consultation on services though didn't oversell, push, or mislead me in anyway which was refreshing. I feel very comfortable returning for more maintenance work.

Tony DeNardo was great! He took the time to explain to me that there was a recall on my airbag after they had programmed my new key. I left feeling safe to drive my vehicle. Although, when I called the day before Nate had answered the phone and told me that I didn’t have to make an appointment but Tony said it would’ve definitely saved some time. The friendly, professional, and great service made the waiting worthwhile. Ask for Tony!

I was given the best treatment. I was extremely happy with Eric, Peter and the financial person Jerric. I recommend anyone to buy a Honda from AutoNation

Excellent service, and they truly care about you and your car.

I hate shopping for cars at dealerships (Period). But I have to say, Victor our salesman was fantastic! He didn't play any salesman games when it came to our purchase of a Honda Pilot. They offered a fair price on our trade in as well. He was straight forward and honest from start to finish! If your looking to buy a Honda, ask for Victor G.

Excellent experience working with Mr. Cronin, Mr. Papagianis, Mr. Saade and Sean in financing. Highly recommend Autonation Honda to anyone when considering purchasing a vehicle. Great job guys!!!!

No high pressure sales. Just good discussion and answered all of my questions. Willing to listen and adjust prices to reasonable amounts. Gave me ability to work out the deal to my best advantage. My salesman, Richard, was wonderful!

I'd like to specifically mention Tim Greenbank, Internet Sales Manager. I purchased a certified pre-owned 2016 Accord EX-L on a recent Friday evening. After answering all of my questions during the test drive, Tim stayed until after closing to make sure everything went smoothly with the sales paperwork. I noticed a few service items apparently missed by the certifying technicians, and I brought the car back the next day. Due to the fact that the service department was full that day and not open on Sunday, they would not be able to work on the car until at least Monday. Tim offered to personally deliver the car to me after the service work was completed. What makes his good deed extra special is that I live 2.5 hours away, so I left the car at the dealership and drove home in our rental car. After keeping tabs on the car's progress over several days, Tim drove up and returned my car to me today. Not only is he very nice, knowledgeable, and professional, but he went above and beyond what is typical to save me 5 hours of driving in order to retrieve our car. Everyone at the dealership, including specifically Tony in service, did a fine job in customer service, and I was most impressed by Tim Greenbank. I highly recommend asking for Tim, as you'll be treated like royalty.

I came in to AutoNation Honda around 7:30am hoping for an oil change without an appointment and was pleasantly surprised that they were able to accommodate me immediately. My vehicle was ready in 20 minutes which gave me the rest of the day free for Christmas. Thank you, Tony and the entire Honda team, for a pleasant experience. I’ve had my vehicle serviced at this location several times and am always impressed with the friendly and helpful service advisors.

Yesterday was the 3rd time I've had service done on my 2017 CRV. The first time was for an oil change that wasted 3 hours of my day. The 2nd time was another 3 hours of sitting and yesterday I was there from 9:00 (my appointment time) til 1:00. I have to go back in a week since a part had to be ordered. I don't understand why if I make an appointment, I still have to wait a minimum of 3 hours to have the service done. I am considering going back to Tempe Honda due to the fact they never kept me waiting for hours.

Derek Maas was great! He took the time to explain to me what was wrong with my Vehicle. I left there feeling no pressure and safe to drive my vehicle. Although there was a long wait at the express service line until someone came to help.. it was never like that before...I bring all my Hondas to get oil change at this location for years now...So hopefully management will look into that and fix it ASAP.

Great service and did not pitch unnecessary sale services.

We got a brand new Honda Odyssey Elite end of March my vehicle has been in shop about 8 times so far I have had to have 4 loaner vehicles and each time they were dirty and there was trash in from previous client this last time used paper towel and a medical glove. My service adviser is great and I appreciate him listening to all my issues and frustration with my van but other than that they are a joke. Steve the director of service never called me back I left 2 messages for him and still no call. When my van was in there a month or so ago I was told I needed new air filter when it went this month for oil change no mention of needing one and we didn't get it changed before so we looked at them one was fine other one needed to be changed. I don't know who to trust and if they are really trying to fix my still broken van. I didn't pay this much on a vehicle to have so many issues I am pretty sure something electrical is wrong with it because of all the issues.

Ray, the dealer was very helpful. He said he would take care of me and he delivered. He was not pushy. He's a good man.

Friendly staff, no pressure sales actually fun car shopping

From the first contact we had with Telly and Corey, until we drove our new card out the door, the service was exceptional. Our purchase happened over a busy Thanksgiving weekend but this sales team made it easy for us. There isn’t a single suggestion I could make to improve the speed and accuracy of their service. Even though I live in Tucson it was well worth the drive to Chandler to buy our car at this dealership. Thank you for your prompt return of calls and wonderful follow up from your service department after we brought the car home.

Very positive and pleasant experience! Thank you Brett Marrs for your courtesy and professionalism. Love my Honda!

Gave it a 5 because Ivan the service person was really nice and worked with me on price even though it was still high for 2 filters. I read bad reviews about this dealership so not sure how long I’ll be going there.

Got exactly what we wanted

Driver seat belt indicator popped up on the dash. Took to Auto nation Honda to have it checked. Was informed that it is due to the fault seat belt buckle and had a recall for it. New seat buckle was installed and gave the car a wash. I was provided free shuttle service to and from the dealership. Quite happy with Nathan bates.

It’s really great place for complete car service, Chris from service department is very knowledgeable and friendly.

They are the best, they had done my recall less than 2 hours.

Wow, just blown away by their customer service. First time car buyer here. Chris, Tori, and Jerrick were all wonderful. they answered any questions I had and were so nice. I would definitely recommend going here. Made my first car buying experience a great one.

I drove in from out of town because I wanted to test drive a vehicle I was highly interested in via the internet. I connected with a sales rep who was very informative and wasn't pressuring a sale. I ended up with a used car at an extremely fair price. The finance department went above and beyond to search the market for an interest rate I wanted to pay. I can't say enough about the service I received from Tim in sales and Sean in finance. I will for sure be back when I'm ready to purchase my next vehicle. Thank you Honda AutoNation!!

Only thing I do not like about auto nation is there internet you sit under the sign free internet nothing happens this is my second car from there and they keep saying they are having problems this is the same thing they were saying 3 years ago my only complaint

Great place to have vehicles serviced with the exception that their prices are a bit high for the standard work being done (about 20% excessive). Vehicle was serviced properly and in an expedient manner. More servicing was required but their excessive pricing on standard services (oil changes, fluid replacements, tire rotations, etc) prevented me from having them all done in one visit.

excellent service, fast and easy to get appointments, excellent employees that care about your individual needs

great services!

Service group is great to work with

Amazing customer service. I was in and out no issues!

Great service dept, fast and friendly, even had complimentary coffee and snacks offered!

Nathan Bates serviced me and he was honest, knowledgeable, and helpful.

Absolutely the WORST customer service I have ever received from a dealership. We have called I can’t tell you how many times and the different managers never return our car. If something goes wrong, doesn’t expect them to deal with it. They just want your money. Once they have it, they are done with you. We bought a car that had damage to it, we didn’t find until AFTER we bought it. The car was only discounted 2 grand but we were told it was discounted for the 5k Miles already on it. So we paid for a lot of upgrades. 3 weeks after we bought it we were told to bring it in to have repairs AND the new installation and upgrades done. They wanted to put us into a Honda Accord for 11 days when we had a Honda Pilot. We have 5 kids at home and had 2 coming home for the holidays. We told them. That wasn’t going to work. Had they scheduled things out properly there would be no reason for them to have our car for 11 days in the first place. Anyway, they 11 days have passed and they still have not put our 360 cameras on and are telling us it will take another week to do so. The car we are driving is NO WHERE even close to the luxury vehicle we are driving. By the time we get our car back we will have been out of our car for almost an entire month. It has taken HOURS and HOURS to talk to someone on the phone to try and get anywhere. Finally yesterday my husband talked to a guy named Steve who said he would be putting us in another Pilot so he could get us out of this minivan we are in. Two days have gone by and now Steve won’t return our calls, and hasn’t called us back. Don’t do any kind of business with this dealership. Their service department’s right hand doesn’t know what the left is doing and then their managers could care less about you once they get the sale. We bought 5 cars from them in the past but never ever again!

I have been using Autonation, Chandler to service for any issues with my Honda CRV 2007. This dealership was top notch. They are very quick and professionals. I am extremely happy with their services. I like to identify Nate Flyn as one of the best Service Advisors for any discussion. He is never pushy and suggest to work around it. No slick service/sales gimmicks, no pressure, no attempts at manipulative ploys. He is extremely knowledgeable and the best professional. Obviously, I love the coffee and donuts at the break room. To summarize, my Honda runs like a brand new car and she has touched 200,000 miles and going strong. I recommend this place to any one. Thanks Nate and Autonation for keeping my car in tact

Jasmine did a wonderful job. She was professional, and friendly. I appreciated her help with this transaction. I would return to this dealership to work with Jasmine again.

So- this was actually a refreshing experience. We were looking for a used Honda Civic. We checked out the ones they had- which were the nicer ones. We wanted a more basic model. The manager named Ivan was fantastic! Not pushy, very honest and straight forward. He pulled up the inventory of all the other Auto Nations, and found us the exact car with the exact price range we were looking for! It was on a different lot a few miles away. He said if it was far, they could ship it up here. I’ve been car shopping before and dread it every time I go! But this time was way different. Like I said- it was refreshing. Ivan’s demeanor is what convinced us to get the car there. (And we got a fair trade in value without haggling). :)

Our experience was great! We didn’t feel pressured. Tim, our salesman was very knowledgeable and organized . Upon our arrival he had several CRV’s washed and ready for our test drive. He explained everything and demonstrated the computer system to us. We never felt rushed!

Just bought our fifth and LAST car from AutoNation Honda. We bought the Pilot Elite and added several upgrades. We found damage to the front of the car after we left and were told that “the GM personally drove this car so bring it back and they would take care of the damages when we had our other upgrades installed”. It was three weeks after the purchase and we were still trying to get everything arranged for installation. When we got there they only wanted to give us an Accord to drive for the supposed 11 days they were going to have our car (I had a feeling at that time it was going to be longer because the entire time the right hand didn’t know what the left was doing). The service and sales department fought for hours over who was going to pay for a rental for us (we have 5 kids living at home and had 2 coming home for holidays) as we sat there waiting. I missed a doctors appointment because they would not resolve the issue quickly. Finally they drove us to two different Enterprises, never calling ahead to see if there was a minivan or SUV large enough for us. The first one didn’t have anything large so we waited in line for nothing. The second one had something but we waited. We got a minivan but it is nothing comparable to what we were driving before. We are now on day 11 of driving the minivan that most of the chargers are broken in, the windshield has a crack, and it is bare bones. Meanwhile we spent top dollar on an Elite car that the payment is due on and by the time we get it back, they will have had it for well over 3 weeks!! They did not plan properly and execute this at all! Not to mention we were lied to about the use of the car. Someone let it slip that this car was used in their service department, NOT by the GM as we were told by our salesman. Buyer beware. We were lied to and they will say anything to get you to buy from them. They don’t deliver on their promises. We have called the sales manager and the general manager and neither will call back.

Worked with the Techician Marco. Extremely thorough and professional!

JP was very helpful. No pressure to schedule for more work on my vehicle. Explained everything very well. Only thing is the Shuttle was very slow that's why I gave 4 stars.maybe more shuttle staff or give out loaner vehicles so we don't have to wait around for hours.

Made an appt. quick intake when I arrived. Told me ahead of time what services my car needed. Completed service quickly and properly. Easy in and out!

Nate Flann was incredibly helpful and informative. Took my moms car in, she got shuttled home and back when all services were complete. Easy stuff

It is not a regular thing for us to purchase vehicles so I always dread the process! However, this time was phenomenal at AutoNation Honda! We were looking for a low mileage Accord, just a couple years old. Our salesperson, Victor, was super friendly, completely no pressure, and let us drive multiple vehicles until we found the right one. They had an excellent inventory to choose from! The entire financing process was smooth and quick, and Charles the finance manager was professional, very friendly and helped us keep to the monthly budget we wanted, even with an amazing extended warranty! The car was washed and detailed for us to drive home that day. The only thing they could have done differently, maybe, would be what we experienced at the Lexus dealership...to allow us to test drive the vehicles without the salesperson. My husband wanted to discuss things privately with me about the vehicles but didn't feel comfortable so he didn't test drive each one with me. This wasn't a deal breaker for us, but at our ages (55 and 58), we certainly can be well-trusted! Overall, this was an excellent experience and I would recommend to anyone thinking of making a Honda purchase.

I had an excellent experience thanks to Alan g. Garcia-aros. I would recomend this to friends and family. And o hope to do business with mr. Alan some time in the future

Ask for Jose, he'll treat you right and is very knowledgeable of all their vehicles and technology.

Everything went smoothly and they even washed my vehicle before picking up.

I had an excellent service experience when I visited AutoNation Honda on Monday, 11/19. My service representative, Tony, was excellent in explaining the checks that were done on my vehicle as part of the service visit. He also made sure all of the bugs on the front of our vehicle from our recent trip to the state of Washington were completely removed during the car wash. This is my preferred location for servicing my Honda Odyssey.

Awesomeness! Everyone was so helpful and just fantastic. Alen Sage, you made my buying experience very delightful. Thank you so much. YOU ARE THE BEST!!!!!

Very professional and accommodating throughout the whole process! Recalls can be a challenge and this was handled perfectly and ahead of schedule.

Most of the process was done online and via text. Just went to the Dealership to finalize paperwork and my trade in . Simple and Easy!

Will deffenetly recommend this dealership to anyone that is looking to buy a car. Our sales man was Alan Garcia and he is awesome. He explains everything very well, does not pressure you into buying anything you don't want like a lot of sales mans do. I think it's very important to have great costumer services the whole time we were in there Alan kept conversations goin that time flew by and it all went by very fast. We had our two baby girls with us he rough us some goodies from upstairs so we can feed them. Anyone go on there and ask for Alan Garcia ! Execellent Costumer Service. We walked out with our new 2018 Honda HRV and we love it . Thank you Alan !

Eric H. was very excellent throughout the process in helping me achieve my first car. He helped me by showing me many car options available to me as well as which one I felt more comfortable. I am very satisfied with the result as of their work.

Alen Sag greeted us while we were looking at some Honda Pilots. Told Alen that we were just checking out vehicles to see what was out there. Alen was up front with us during the whole process. Alen gave us pricing and payment estimates during our initial visit that we could take home. It was very helpful to see what the different options were. A few days later, I found a unit that I was interested in on line. Never reserved a vehicle on line that I could come in and check out with an appointment before. Telly contacted me and helped me set up the appointment on line. Went in on Saturday, the car was on the side waiting for my wife and I to look at and take it for a test drive. My wife and I found a similar model that was priced lower on the lot. Alen was very instrumental in helping us make our decision as to which one to go with. There was no haggling, no pressure, no nonsense. My wife and I were very impressed and happy with our vehicle that we ended up leasing. So, if you are in the market for a new vehicle and are looking for a calm, no pressure sales person, please go visit Alen Sage at AutoNation Honda in Chandler. You will be glad that you did.

Purchased a new Civic. This was an easy, pleasant experience. Great communication, always made me feel welcome and appreciated. Would gladly recommend to anyone looking for a Honda!

Purchasing my new vehicle was super easy! I looked online at their website and decided what I wanted. Joe Vasti is the online salesman who helped me with my purchase. He did a wonderful job answering all my questions and explained everything I needed to know about my new CR-V which by the way I love! Thank you Joe and AutoNation Honda!

Had a great experience at the dealership, I would definitely recommend them to anyone,

Purchasing a car was extremely fast and convenient. The employees were efficient, knowledgable, and accommodating. I’ve worked with Mr. Garcia Aros twice now, and both times I’ve left satisfied.

We had a very good experience during the purchase of our used Honda Accord. We can recommend this dealership based on our experience.

Nathan Bates was what I expect from a Service Advisor. He was professional. The service was completed and timely. The car wash could have been better. Right rear corner of car looks totally missed and part of the hood near the emblem looks missed as well. Did the rims see any water at all? I hope the service was performed better than the car wash. It may be just a car wash, however I have to ask, if the outside looks this incomplete, what happened under the hood?

Such a pleasure buying a new Honda for my wife at Autonation Honda in Chandler. A totally different experience then I had just a few months earlier while buying a new Honda Civic for my daughter at different Honda dealership in Tempe. Thank you Alan Garcia Aros for being so kind, honest and helpful - I would definately recommend that my friends and family come see you for a new Honda!

I purchased a vehicle for my wife from another AutoNation dealership just down the road from AutoNation Honda and had a great experience. This past weekend when it came time to purchase another vehicle for myself I knew I would be going to an AutoNation dealership. We chose the Honda dealership in Chandler as a good starting point for us. I was introduced to Alan after we had walked the lot to get an idea of the available inventory to look into. I had a couple cars selected I wanted to look further into and drive. Alan was very patient and helped us with options that fit exactly what I was looking for. We purchased with Alan a Infiniti Q50 and my wife and I are very pleased. The entire process from paperwork to keys was simple and quick. Thank you Alan and staff at AutoNation Honda in Chandler. You’ve built a repeat customer for sure.

Good service knowledgeable employees nice waiting room

I love my new Honda Fit. The sales and financing persons were professional, knew the merchandise, we courteous and very eager to help. I found this process much easier than I anticipated.

Everyone at this dealership was Great. From the initial test drive through the leasing process was easy, convenient, informative and courteous. The day I picked up my car was fun, learning about all the many new safety and convenience features it has. Thank You TJ and associates for your help and attention to detail every step of the way.

I purchased my fifth Honda from this dealer; the service and attention has always been great. Big thanks to my outstanding salesperson, Alan Garcia; Alan knows his job, he is very knowledgeable and professional. Thank you again Alan!

My experiences buying / leasing from AutoNation Honda Chandler have always been positive. Corey, Greg and Bruce are super responsive and friendly. Corey was on it addressing my questions and insuring I had the information to process through my evaluations on the trim levels, int/ext colors, and the buy vs lease details / options. I really appreciate their attention to detail and excellent customer service throughout ! thanks guys!

Jon Flick was excellent to work with! By far the best car buying experience I have ever had. Buying a new car can be a little unnerving, especially for a single gal. Jon Flick put my worries at ease with his upfront, honest approach and he quickly earned my trust and loyalty. Jon Flick handled my concerns (and my stubbornness!) respectfully and professionally. I am more than satisfied with my recent car buying experience and Jon Flick at Chandler Autonation was a big part of that.

Wonderful service experience

No pressure to make a purchase. Answered questions in a way that was easy to understand. Made us feel important.

Bought my car used back in January 2018. I have a 2015 Honda Fit. I asked Nate the service advisor to look into the paint job for me. The paint is falling off the doors. He gives me some run around about I need to talk to another person in sales and so on.... never got an answer so I came back. Got the Sam run around from them. This time the “paint specialist” checked it out and said that it is a defect and it should be covered by Honda. No one cares about the customer at all at this place. This car is used for my business and my mouth tells everyone when they ask about the paint job. Don’t buy from this company.

We purchased a new Honda CR-V EX and the entire process was one of the best ever dealing with a new car dealership. TJ Johnson went over every aspect of the new Honda so we could understand all the features.

We found just what we wanted at a fair price. Upfront and straightforward pricing with no surprises and no high pressure sales tactics. Big Two should take a few lessons.

This was my 8th new car purchase from this dealership. Have been treated great each time . Will be back in two years for another new car.

We had the pleasure of working with Victor. He was very knowledgeable and was willing to work with us for our needs. He made sure that our brand new car was set up just as we wanted it. The best Honda device care we’ve ever had!

They gave us a fair price for our trade and the buying process was easy.

Very happy with the thoroughness and overall treatment received from our salesperson TJ! Unfortunately, their service department now has me looking elsewhere for servicing of both my Hondas and possibly future new​ purchases.

Nice place to buy a car. Friendly, honest salesman.

I highly recommend AutoNation Honda in Chandler for those looking to purchase a vehicle. My Internet Sales Manager, Richard Ouellette, was honest with me, extremely knowledgeable and provided exceptional service. The car-buying process was smooth and the staff's upfront approach earned my respect. My car-buying experience was not an unpleasant ordeal as it was in the past with other vehicle purchases/dealerships. I am a satisfied Honda CR-V customer!

Dawson was a delight to deal with. He was very attentive and saw to our ever need and questions. Highly recommend this dealer. Thanks again.

I came to Autonation Honda in Chandler without any high expectations. I met Dawson who immediately greeted me and my companion warmly. We went through the standard process of test drive. Eventually, the financial thing came in and they presented me with all the options. We went through all the possibilities and they were able to get me the best deal. Both Dawson and Jerrick are very professional. I am truly impressed with the professionalism and the transparent dealings of the staff. Highly recommended!

First time at Honda Auto Nation. Allen Sage was outstanding. Everyone at the facility were friendly and welcoming. My wife and I were treated to water, coffee, tea cookies and fruit. They even have a playroom for kids. Great place in our pippin. Minor issue with locks took it back the next day Alen had a manager fix it within minutes. Great job Alen. .��������

An awesome experience as always!!!

First visit ever, greeter ignored me completely as I made small talk waiting for service person. Service advisor seemed to want to add on a bunch of services I didn’t want. They were quick though, but it’s quick when you don’t wash a customers car, first time I’ve not had my car washed. Just overall meh experience.

Stop lying and misleading customers in the service department. Honor your warranty work and give the customer what is due to them.

I am more then pleased with Honda nation chandler location, especially with my consultant Alan Garcia. I previously leased my care with him, it was a long but smooth processes. I recently went back to buy out my lease, I choose to work with Mr. Garcia again and sure enough he exceeded our expectations. I enjoy my Honda civic it was a great purchase.

Getting our CRV serviced was a breeze. We had our car serviced, I mentioned an issuecmy wife had noticed on the vehicle, they found the issue and ordered the part which will be replaced tomorrow. The service advisor was really pleasant to work with.

Alan was a very big help. Giving me honest options about what car best suits me and my budget. He was very patient and kind and understanding as this was my first buying process. He walked me through everything and made sure I was happy and explained everything very well.

I purchased a Civic Hatchback w/Peter. He took time to go over the features of my car. At no time did I feel pressured, I’m so happy w my new car!!

So thankful with the people working in Autonation Honda (Chandler). They made everything easy and super fast. The seller Alan García and Jenup from Financial Dept. did the best to please what I wanted. Honest responses and huge dedication. The dealer also has a playroom area for children. Absolutely will be back. I'm happy with my used SUV which looks like a new one. Thank you.

Amazing everyone was honest and I drove all the way from downtown Phoenix just because they were Amazing. I had Amex True and Costco Fleet and they can’t even compare the deal I got and the customer service.

My service advisor Joe Rogers was awesome! My battery was dead and I had multiple appointments and could not afford to be without my car. Joe was able to get me in as soon as we talked. I was out within the hour. I appreciate his concern and attention to my needs.

Great service....very friendly.

The entire staff at the dealership kept me feeling comfortable throughout the car buying process.. At no time did I feel overwhelmed/pressured during the process.. Jasmine and the entire team were excellent! I'll be back...

excellent service and the best way to get your parts wholesale at a great price

Brake lights were not working. Did not have an appointment, but Nathan was able to get them replaced in a very short time with only charging for bulb replacement.

Alan was a great help while buying my new SUV and made the process easy, short and as simple as possible for me and my family

I have had two prior bad experiences with this dealer but today I had to go back to this place because I found out they do not use honda parts as I was previously told and my very dead battery was only warrantied through them. The worst customer service experience of my life. The service manager pulled me into his office and accused me of completely untrue things and said they would not warranty the $200 Not honda battery. He has no manager so I could not plead my case to anyone else.

Based on my daughter's VERY NEGATIVE experience, I would NEVER recommend AutoNation Honda to anyone anytime! (See post under Visitor)

Had to go back to this place today because I found out they do not use honda parts as I was previously told and my very dead battery was only warrantied through them. The worst customer service experience of my life. The service manager pulled me into his office and accused me of completely untrue things and said they would not warranty the $200 not honda battery. He has no manager so I could not plead my case to anyone else.

I would recommend AutoNation and specifically Tony for services. He is always attentive and provides excellent customer service, on top of being really good at what he does.

Victor Gonzalez was an excellent sales man. He provided all information that I had asked for. He took the time and helped me with the process. I would highly recommend him to a friend. Patricia Nelson

Snack room could use more complementary food, Alan was friendly and personable. He came in early to learn the functions of the new Odyssey which we appreciate.

Everyone from Mike Menner to Greg to Sean and Dustin, my wife and I were impressed with their knowledge and efficiency. A buyer normally would expect to receive very good treatment but here at Autonation, everyone exceeded expectations! Good job guys!

Alan was very helpful and treated me like family. He kept my dad busy well I made up my own mind, which I am thankful for my dad is a hand full.

Our. User experience was excellent! We had a very professional sales associate! Afshin was very knowledgeable about the products and very polite. We didn’t feel pressured at anytime of our buying experience. The finance manager we signed with Charles was also very knowledgeable about the products and warranties. Over all the entire management and sales force treated us fantastic and made the buying process very smooth. We felt like we picked the right dealership to make our new car purchase!

Very painful process and staff were very helpful . Many thanks guys. My new Honda HR-V is beautiful and I am very happy so far

Automation Honda has been my ‘Go To Dealership’ for both sales and service for almost 7 years now. They are great to work with and their service is excellent!! Great People and Great Experience!!

Chris was wonderful in SERVICING my CRV. Couldn’t be more pleased. Highly recommended.

I love the service here. Everyone is kind helpful and informative. Dillon Y is who took care of me last visit. Thank you!!! Friendly and thoughtful.

Greeted promptly at express service for a simple oil change. From there it took way too long! Service was finished in about 30 minutes and vehicle moved to service drive where it sat for more than 20 minutes until I asked about it. Only then did they get my paperwork together. So much for "Express Service". Oil change was done without issue. Service advisor threw in a tire rotation free of charge... only problem was the tires were less than a week old and a rotation wasn't needed. He didn't bother to ask or advise me on this. As well my tires are nitrogen filled and I witnessed the technician add air to them with out caring. Once I had the paperwork, service advisor simply stated "everything was fine on the car" and did not review the technicians check list with me. I asked specifically about the brakes to which he replied they "looked good". Front and rear pad measurements shown on the technicians check list were at 8mm on all 4 wheels. Funny but at last service at the AutoNation dealer in Colorado, some 7,000 miles earlier, they listed them at 5mm on the front and 3mm on the rear. In fact, the 8mm measurement at this service was more than was measured when the car was serviced at 27k...this service was at 64k. I was totally unaware that brake pads improved and grew over time!!! Guess I have that special vehicle that will never require a brake job!!! Also listed was that they recommended transmission, brake fluid and coolant service as there was no evidence of these services being performed...to the tune of $775, and again the service advisor never even mentioned this. Funny but these services were performed, again by the AutoNation dealer in Colorado at 50K. Sounds to me that they were looking for the opportunity to up-sell services that had already been done. This I find unethical and unacceptable. Previous experience in dealing with different Honda dealers performing service was that they had visibility to services performed based on the VIN. Guess this dealer does have access to Honda's data base or again, was trying to up-sell. Because of all this I will likely not return to this dealer for future service.

Took in my Honda for an airbag recall. Work was done quickly and without problems. They also checked my tire pressure too, which was a pleasant bonus.

Vinh Vo were extremely helpful and guided me step-by-step on my car purchase. I recommend this high-quality dealership in valley, Outstanding customer service, special care, very good and competitive prices. I am extremely happy with my new car. Thank you for making it such a great experience!

We just purchased a new Honda Civic for our college student and the process was the easiest vehicle purchase we have ever experienced. The staff was very helpful and professional and Richard Oulette, our salesperson, was great at listening to our needs and making good suggestions that saved us money. Our daughter was thrilled with the surprise purchase and we couldn’t be happier. We would recommend Richard and AutoNation highly.

TJ and the rest of the staff was friendly and helpful. He explained the product and options and we were pleased with the service and help with our transaction.

I am Vik from Chandler AZ ,I took my 2015 Honda Civic to the Auto Nation Honda dealer in Chandler for service , my advisor was Keith Wong ,he is very friendly and very experienced and knowledgeable ,he treated me with respect and explained to me all my repair options and he took care of the repairs for me .He provided me with excellent customer service ,I recommend seeing Keith Wong as an advisor .i had very good experience at the Auto Nation Honda dealership and I recommend that to everyone.Thank you Keith Wong .

Mike Menner is a classic example of a person of integrity. He is likable and trustworthy, making the car-buying experience less painful, actually...pleasant! Thanks, Mike!

We have bought two cars from Auto Nation Honda and also continue to have our cars serviced here. Everyone is amazing. Jo generally assists me in service but was not available yesterday so Dylan was my service tech. Both great. Good to have a back up person.

The salesman was, knowledgable, kind and explained everything about the car I wanted to know. The test drive even further proved this was the car I wanted. There was no pressure it was all my decision. The only part of the experience I didn't like was when I went to pay for the car was the salesman trying to get me to purchase the extended warranty. The way he was talking after 3 years, (the car's warranty) if I didn't purchase the extended warranty it sounded like the car would fall apart. I almost thought maybe this isn't the car I want if its going to have so many problems after 3 years.

Used a car buying service and the experience was easy going with AutoNation. Everyone was helpful and nice, no pressure at all throughout any of the process.

Test drive, paperwork and getting oriented to the car was a relatively quick process. Corey was our car salesman, he was excellent about getting us the information we need without be overbearing. He kept us updated about our progress towards being finished and provided a lot of useful tips for using the cars features before we rode away. Thank you Corey !

This was our third vehicle purchase with Eric Hardy. He always goes over and beyond to help you. He treats you like family. I'm extremely happy with our new 2019 Pilot!

From start to finish our experience at AutoNation Honda in Chandler was amazing. Our salesperson, Alan Garcia Aros, was a huge reason we decided to purchase from them. He was extremely knowledgeable about all of the cars/options, we never felt pressured by him (which is the part I dread most when car shopping) and he went out of his way to handle most of the sales process via text message. By the time we were ready to purchase the car, all we had to do was sign papers and walk out with a brand new 2018 Honda CR-V Touring. We’ll definitely be repeat customers!!

We shopped online and found the exact car that we were looking for (used Certified Pre Owned 2016 Honda Odyssey EX-L). Went in and worked with Eric Hardy. He was very helpful and not at all pushy! He was easy to talk with and i felt he was honest and cared about us as customers. I am happy with our purchase.

My experience of choosing a new vehicle was informative, helpful, and pressure free and I feel I received honest advice from all parties.

Ojale was awesome quick easy. He answered all of our questions made our purchase easy everything went smoothly. I love my car! Will recommend them

Tony D. at the express service is extremely very helpful.

Thank you Mike Menner for the great customer service/experience in purchasing my new 2018 Touring CRV ~ because of this great service from Mike I purchased my CRV ~ Thanks again Mike appreciate your attentiveness and service

Bruce is the best and always there to help. No issues; he is quick and always has everything ready in advance. 15 years later and still buying vehicles from Bruce and will continue to do so.

I found Richard Ouellette to be very professional. He helped us through the buying process start to finish. We purchased a new CR-V EX and love that car. The entire dealership was very impressive. Finally a dealership that does not depend on "smoke & mirrors" to trick you into a sale.

Everyone at AutoNation Honda Chandler we’re great! I am absolutely happy with their service!!

All-around, it was a pretty stress-less buying process which was very much appreciated. I was grateful for the no hassle process at the Auto Nation dealership. Richard was informative, responsive and helpful. I would recommend this to a friend.

Our buying process was simple and painless, thanks to Ray Saade! He was thorough and patient. I love my Honda HRV and would definitely buy another car here, at AutoNation Chandler!

Oil change and routine fluid changes. Very prompt. Told me 2 hours. Done within that time. Price lower than estimate...

Nathen Flynn has an Estimate shortly after taking the shuttle service home. Had it back that night would have received five stars if the car would’ve been washed.

Our sales man, Ray Saade was excellent. He explained and showed us everything we needed to know about the car. He was very efficient, very professional and very trustworthy

After getting the run around with many other dealers I found myself wanting to come back to Chandler Honda mainly because my rockstar sales person Dawson. Straight shooter, no bull***** and does not pressure you. Let alone the rest of the team that did an exemplary job of getting me taken care of. All the from Dawson, to Dustin, Janup, and everyone eles that worked on my deal did above and beyond. I am fortunate that I gave Chandler Honda a call. Just in case you couldn't tell 10/10 ��

It was a great experience working with autonation team. I Purchased 2019 Honday odyssey here and they gave me multiple options to choose and guided thru what fits me most.

Out sales guy Zack (young guy w/ red hair) was amizing. Extremely knowledgeable about all The vehicles there and was able to answer all my questions with a skipping a beat!

Scott Harris was great salesman. An honest man that takes the customers concerns with full consideration. Facilities were good and Scott made sure we were taken care of.

Great experience purchasing a new Honda Accord at AutoNation in Chandler. Although I reside in Anthem, the drive was well the time. TJ, the internet sales mgr, was knowledgeable and helpful during the process. Was provided a quote by Brett before arriving which greatly helped the buying process. I received a fair price for my trade in. I also appreciated the fact that there was no pressure to purchase an extended warranty, thank you Dallas. Overall, the entire staff was courteous, knowledgeable and helpful in making this car buying experience a pleasant one. I would highly recommend AutoNation Honda in Chandler!!

I was greeted by a service advisor at the appointment time. His friendly manner was appreciated. He kept asking if there was something else he could do for me.

We had visited a few other Dealerships with the sales person so pushy and demanding to run my credit first thing and trying to push me into a vehicle I didn’t want. Ray was so knowledgeable and accommodating wth NO pressure or pushy sales. Our buying experience simple and stress free.

I am a salesman myself, so I appreciate the effort a good salesman makes to listen & satisfy me when I'm a customer. Ash did just that! He ask me what I was looking for, he took my answer literally & only showed me what I asked for. He patiently fielded every question & when I wanted input & asked for it, I feel he first gave me the facts and then when I asked, he gave me his opinion. He was great to deal with.

Super easy buying process. I appreciate the no hassle process at the Auto Nation dealership. Richard was informative, responsive and helpful. I would recommend this to a friend.

For the second time the service department has completed a multi point inspection that was false. The first time they checked off the windshield wipers as “green” or good. And in reality it was hanging by a thread and I had ordered a replacement from amazon already. There’s no way they could’ve missed the piece of rubber hanging from the wiper. The second time, surprisingly a LeD strip light was burned out that I noticed when the service advisor had driven my car up. I checked the inspection and sure enough all lights was checked off as “green.” I asked the service advisor to which he replied “oh o checked that but figured you’d think it was too expensive.” Ummmmmmmm. Really???? My concern is I’ve had repairs and things completed off what they recommend on those inspections so is that all a lie. Can’t trust a word they say. Worst part is this is my fourth Honda from this dealer and will be my last because of the service department.

Tony Nardo provided exceptional customer service. AutoNation Honda Chandler is excellent!

I had a wonderful experience, My salesman Corey Cameron was awesome, I felt no pressure whatsoever which I like, If someone is too high pressure I walk away. The finance person was also awesome. I enjoyed my time there and feel like I can call and ask questions if I need to and I will be helped.

I worked with Ray & Rich in sales. Both were up front and knowledgeable. Super easy car deal.

Had one of the best car buying experiences ever. Did not experience one bit of high pressure. I will walk away if I am pressured. Corey Cameron was very professional, had a lot of patience with me when he was showing me how to work all the bells and whistles on the car. I am older and it doesn't come natural to me. I had a great experience with the finance person Dallas Mueller. It was quick and easy. The dealership is clean neat and very comfortable. I noticed they have a nice area for waiting for your car to be serviced. Would definitely go back.

Bought new 2018 CR-V from this location. Great and easy transaction. The staff is knowledgeable, professional, and customer oriented. Thank you T.J Johnson and Brett Marrs!

I purchased my Honda Civic two days ago from the Internet Sales Manager over at AutoNation Honda and it was a quick and easy transaction. This was my first car I've purchased and I talked with AutoNation and another Honda dealership through email. The Internet Sales Manager at AutoNation was in constant communication with me and made sure I was as comfortable as possible. I scheduled the appointment with him and in total it lasted about a half a day. I would definitely recommend this dealership to a friend because when they quote you online they honor it. They do not try and pull tricks on you.

I was in and out very quickly. They let me change my financing choice even after I had signed to finance through them. Pushed a little hard on the extended warranty even after I said I wasn’t interested.

Vinh Vo was very helpful what a swell fella ! I highly recommend him for a low pressure salesman! He was patient and very helpful in all respects

We purchased a new CR-V a couple of days ago. We used the Costco Plan and loved the process every step of the way. We knew upfront what the lowest cost was going to be. Their low cost beat the quotes we received from Superstition Springs Honda as well as Surprise Honda. Greg Harris our sales rep. was knowledgeable and helped thru every step. Overall this was the best buying experience we have ever had!

Good service experience

I worked with Dawson on buying a 2009 Silverado 1500 and he provided service that was best in class! He was patient, catered to my needs and wants in a truck and we found the perfect match at a great price! I couldn’t be more happy with the service and of course the truck! I would highly recommend asking for Dawson when you purchase a vehicle at this dealership!

This is my second car bought at Autonation Honda in chandler and I think they are the best Honda dealer in Arizona. We always go with Eric Hardy and he always works hard to get the best deal ,he’s the best.

Very prompt and polite service and they wash the car, shuttle you home and back if needed. They always do what I ask them to do and provide all of the necessary records to log.

Purchasing my CR-V was my first car buying experience and the process from day one was entirely positive. From the first visit, Ash worked with me to figure out what trim and colors I wanted - never pressuring me to make a deal. He then was patient throughout the coming weeks while waiting for the car to arrive at the dealership. He updated me continuously on what was going on. Everyone that we talked to was very accommodating and professional. I would highly recommend going to AutoNation Honda Chandler and visiting Ash!

Alan Garcia was very friendly, he showed me one car and he made me comfortable enough that I bought it. It does need a new windshield and I am anticipating a good outcome. I would not hesitate in recommending a friend to him when looking for a used or new vehicle.

Clement was so helpful! The finance department made us wait an unusually long time and better full and honest disclosure about the "wrap" insurance (such as deferred costs truly represented) would have made us feel better about everything. We felt a lot of pressure from the finance person and having 2-3 days to decide on the wrap plan would have made a great experience into an excellent experience. But, the sales staff was excellent.

Generally a very good experience though the paperwork process was slow due to heavy customer traffic. Used USAA buying service and that worked very well. Was pleased not to encounter pressure to buy extra warranty, dealer accessories etc. this was the 13th new car I have purchased, the first a 1965 MGB for $2,300.00

It was pleasant... Tony was very friendly and professional.

We had a GREAT experience and terrific customer care from Kaleb. Kaleb has excellent people skills! From my very first call I made to get more information on GMC they had on the lot - to the final hand handshake and ((hug)) to finalize the deal, Kaleb went above and beyond to make me feel excited and proud. I'm happy to be back in the saddle of a GMC. We had a great experience overall. AutoNation will help us find our future vehicle-- forsure! Thank You Kaleb and thank you AutoNation.

Great experience. Tom was fantastic and very helpful during the buying decision! My wife and I were considering different options, but decided to go with a Certified Pre-owned Honda Odyssey and enjoyed the whole buying experience.

Good service and pleasant advisor!

I drove my odyssey directly to Honda without an appointment, when the check engine light & stability assist light both turned on. And the car started vibrating at stop light. I was immediately received and assigned a service rep. It turned out to be a big job. For the next 5 days, the same rep JP kept in touch with me by phone and texting for the progress of the troubleshooting and repair, the loaner car time extension due to my health issues on the pick up day. He is very responsive, accommodating, caring, possessing technical expertise of the repair and a great communicator with customer satisfaction in mind. Thank you JP!

AutoNation Honda Service crew has been great! Love that I can make an appointment, have a dedicated Service Manager and get top notch service each time we are there.

Joe Rogers at Auto Nation Honda is great and always does a great job for me for both of my vehicles Service is fast and always done right the first time.

Me and my husband had made several visits to other dealerships and left very frustrated with being lied too and feeling cheated. We found this car online and went and met Bruce. Absolutely great man! And good experience. Have already recommended to many people.

Best and easiest experience we've had when buying a new car. Alan Garcia was our salesman. He met us at the door. Asked what we were looking for. Immediately went off to get our car- we went for a test drive and he explained some of the basic features of the car. We loved the car. We went home to "sleep on it" and returned the next day to buy it. Alan took care of everything. The manager, Greg, came out and we worked out the final financing details easily with no pressure. Soon the car was ready, Alan explained the additional features of the car and assured us that if we should we need any help from him- he was there!!! He made the whole experience very easy and enjoyable. We left with a smile on our face!!!

Just bought Honda Accord from AutoNation. Tanner H. was great. He was very helpful, friendly, knowledgeable, and got us a good deal. Everyone at the dealership was very nice and made sure we were taken care of.

Everything at AutoNation is formulated with thoughtfulness of the customer's convenience and comfort. First of all, it is easy to make an appointment online, which is immediately confirmed. Yet, from that point when follow-up emails were exchanged, it was in a personal manner that was very welcoming. That is how it was when I arrived for the service, too. Personably welcoming with an assurance that all would be satisfactorily completed. It was!

Everyone I spoke with at AutoNation Honda Chandler was so nice and delivered excellent customer service. Service Advisor Danny was so very helpful and knowledgeable when it came to repairing my vehicle. He took time to answer all of my initial questions before the repair and upon pickup explained exactly what was done to repair my car offering to answer any other additional questions I had. I really appreciate not feeling rushed through the process. I left well informed and confident in the work that was done. Thank You for a great experience. I will definitely be back to AutoNation Honda!

Always a pleasure dealing with them! Rich really took the time and helped in every way possible. He has an amazing personality as well which made my husband and I feel very comfortable!

We bought a 2018 Accord the beginning of the year and bought the tire coverage. My husband has had at least 5 flats in the last 4-5 months. Every time they have to replace it we have to wait at least a week cause they don’t have that tire in stock. And then we are LUCKY if someone contacts us to let us know the tire is in. Apparently after they sold us the car, they stopped using those tires. (Hmmmm, I wonder why?!?!?!) When we asked service employees, service manager and even the GM about why they stopped using them and why they don’t just replace all the tires to avoid having to take care of all the flats we NEVER get a straight answer! My husband and I are both full-time working parents with a 16 month and 4 month old so time is a rare commodity. Having to wait at least a week or more is super inconvenient. My number one worry with this car is the safety of my children. I don’t feel safe putting my children in my Honda cause you never know when it will go flat (we were stranded one time with both kids at night). I used to love my Honda cars and have bought Honda’s since 2005 but will no longer purchase them.

Purchasing a new vehicle from AutoNation Honda was one of the best car buying experiences I've had. I usually don't like stepping foot on a dealer property only to be greeted by an overwhelming car salesman who is far too eager to sell me and not nearly as interested in my needs. Enter Tanner Haas! Tanner was, by far, the easiest salesperson to work with. He asked great questions to identify our needs and wants. I never felt any pressure to pull the trigger. Furthermore, Tanner was extremely patient when we were at a crossroad between which color vehicle to choose. If you need a no-pressure rep who will address your needs with patience and kindness, ask for Tanner Haas.

The people there are so helpful. I left with my dream truck and they took the time to show me all the bells and whistles. Thanks Much...

I came in to trade in my vehicle for a new Honda sport. I had awesome service and love all my car. I would definitely recommend this Honda dealer to anyone with the interest in buying a vehicle. Great customer service and I wasn’t pressured to buy. I’m definitely a long-time Honda owner now!

I had a great experience with Ash the sales manager. He walked me through the buying process very clearly and was extremely polite and helpful. I would definitely buy again from Autonation.

Very polite and did not pressure at all. Provided knowledge about the car and answered all of my questions. Overall a very good buying experience.

Customer service was excellent. Everyone was so helpful and the dealership took care of registration which was very nice. Clement is also a very friendly sales associate. Overall great service!

Jon Klick provided excellent assistance helping us select the right Accord for our needs and desires. Jon's advice and guidance were spot on without being "pushy" in the slightest. He stayed with us thru the entire process, even helped transfering stuff from old car to new! Jon helped my wife to be sure she was happy with the car. In our view Jon provided the kind of service every car buyer wants and needs. High regard for the support team who appraised our trade-in and ushered us thru the paperwork. Kudos to Dustin who made a wonderful service package a no-brainer deal.

The service adviser was knowledgeable and pleasant to talk to He explained thing very well I would recommend him to anybody that do business ther

Thank you, Ray, for the great customer service! I got my first Acura and 'god willing' I will buy more from this dealership. I recommend it to my family and friends.

Happy with the experience, process was easy and quick, I was not intending on buying a car from a dealership but Tanner made the experience great. He never pressured me and provided very good customer service, which ended with me taking the car I saw online home.

Great shopping experience with Scott Harris is sales and Jimmy in finance.

I have been having all my auto work done at AutoNation Honda for 4 years and have had wonderful treatment from all the service departments and people working here. I highly recommend this company.

Our experience was very good and quick. The technician was friendly and very helpful as well as courteous.

I scheduled for a a transmission fluid change. I forgot I just had this service last year. If the service advisor just look at the history of my car maintenance in their database, he could have advised me it may not be due. Instead he told me right away that my car is due for other services which I declined. I told him also that I didn't print the 10% online discount coupon but noted it during my online appointment, and he told me he will take care of it. He told me the fluid change will cost $138, the price for a different fluid change. My honda fit only needs the $99 fluid service as what is posted when I made the online appointment. It was completed in an hour and he told me the bill comes down to $107 due to some additional part which he didnt explained and he already included the 10% discount. The invoice didnt show anywhere of the 10% discount. I just shook my head.

I had some problems getting a promised car at another dealership. Auto Nation Honda was honest and worked with my short delivery requirements. I thought the Costco discount was going to save me a lot of money at the other dealer, but Auto Nation's prices were comparable.

Ivan explained everything well and kept me updated throughout the work. He had a tech check the computer system to be sure that there was not an additional problem. I would trust Ivan again in the future with my car.

First time here...received nice reception, friendly and informative advisor John Jungblut kept me informed the entire way! Was in and out in no time. Recommend to anyone looking for a great place to service your Honda!

Great customer service. Went in for a great car deal and they went far and beyond my expectations. Loving the car and will definitely return

We had a great experience burying a car here. We started the process online with Vinh, and he was super responsive to messages and helped us get all the info we needed before we got to the dealership. After talking to us he gladly showed us a few cars we may like and one of them turned out to be the perfect car for us! Vinh gave us the best deal he could and we agreed. The whole process was the smoothest car buying experience I have ever been apart of. Thanks again to Auto nation Honda!

Richard Ouellette was very helpful, friendly/polite, and very knowledgable. He made my wife and I felt very welcome and easy to work with him on the right model/color and all questions that we had.

Alan was super amazing and patient with my car buying experience. I can defiantly tell you that you would be getting the best deal going with auto nation in chandler. I visited a number a dealership who all had an aggressive approach to selling me a car. Alan was not trying to sell any add ons I didn’t needed and didn’t do the good old “bait and switch” tactic. I have been purchasing Honda’s for a while and would defiantly be back next year when my moms lease is up and trade it in for a new one. Thanks Alan!

Both Dawson and Gregg were great. Prices are right, people were all great. It was a pleasant car buying experience. Would definitely recommend them in the future!!

What a great group of professionals that handled a transaction from 75 miles away and 80 % was done on line and without talking with a person.

Nate in the service department did an excellent job on my repair!

I did not want to buy a car from a dealership but I found a used Honda stick shift online that Honda Auto Nation in Chandler had on their lot. I met with Afshin who was helpful, courteous and patient throughout the shopping and buying process. He never pressured me to make a decision. I now own the Honda I saw online and would recommend this dealership and Afshin to anyone thinking of buying a car, and especially those who are apprehensive about buying from a dealership.

My service advisor, Keith Wong, did a thorough job of trying to assess the problem with my AC. He kept me updated about the progress and ultimate fix to the problem. He delivered great service and follow-through.

I've been going here for service on my CRV for several years. There was a service advisor that worked there that I liked however he's now working at Tempe Honda. Known him since he worked at an independent Honda service shop many, many years ago. I've been getting ok service since then. Couple of things that rub me the wrong way though. The first is that the service advisor doesn't inform you that there are service discounts available on recommended services needed. I had a coupon that I received in the mail but when i went online to see if there was a better discount, there was. However, the service advisor is never proactive in letting you know that you could save money on the service being performed that day. To me that would be better customer service. At least I'd know the guy is truly looking out for my best interest and appreciates my business. The second is the amount they charge for shop materials. This charge needs to be more transparent. I spoke to a manager about how they arrive at these charges. He gave me some story about how it's regulated by the state and by the type of service performed. However, a local independent shop owner told me that it's completely up to the shop owner. It can be a fixed dollar amount with a maximum. Or it can be a percentage of parts and/or labor. I get that there are inherent additional costs for recycling oil, coolant, rags, etc. but come clean about how you come up with that additional charge by explaining it on the invoice.

I am very satisfied with the service at HONDA. Joe is very good at helping with what I need. Thanks Pat Longmire

happy with the experience, process was easy and quick, and we are quite happy with the car so far. thanks for all of your help!

Richard O. is a great salesman; you tell him what you want and gives it to you without upselling you or screwing you around. Jimmy B. is awesome as well (finance guy), he's super personable and kept my payment as low as possible while still having a warranty. So glad my first car buying experience was from these two!

So after traveling 5 hours to buy our 2018 Honda Accord our salesmen who was supposed to meet us never showed so we wasted 2 hours waiting for another salesman to help us out. We finally got into the finance guys office where we went through the usual. Filled out powers of attorney to have them take care of our registration and plates since our residency is in Florida since we’re military. He told us no problem we should have our new tags in a few weeks. Jump forward a month and no progress has been made. We call the dealer and get the run around. I guess once you have the money they don’t care anymore. Told us again they would handle the tags. Now we are 2 months in and the dealer is telling us that we need to contact Honda financial and have them fix it. I guess signing all those powers of attorney and calls a month ago was for nothing. I don’t appreciate my time being wasted or getting the run around. I will never do business with this dealership again. Garbage customer service.

After going to a couple other dealerships and not having the best experience I was wondering if it was just an Arizona thing...well it's not. I felt comfortable and not at like I was being schemed. My sales rep Tanner Haas was very knowledgeable and not at all pushy. I am very happy with my purchase as well as my experience.

Alan Garcia Aros went above and beyond to try to find just the right car for my needs and budget. I feel he serves people with a true sincerity that is very refreshing. I was amazed by how I saw his service toward me and towards others.

Terrific experience with the entire buying process. Richard Ouellette, our salesman, was knowledgeable, professional, and honest. Everyone at Auto Nation really changed my mind about the negative stigma of the car buying process.