I just purchased a brand new 2020 Honda Ridgeline RTL from AutoNation Honda in Chandler. I live in Placitas, NM, and conducted the entire transaction virtually. As you can imagine, buying a vehicle sight unseen requires a high level of trust and confidence in the dealership you are purchasing from. The gang at AutoNation Honda earned that from me, and more -- they won my friendship! I admittedly was a somewhat needy and demanding customer. I asked a million questions about the vehicle, requested numerous photos of the Ridgeline, and generally pestered them for days/weeks about every aspect of this impressive truck. They were completely responsive, kind, accommodating, and professional. The Sales Manager, Richard Ouellette, and the Internet Sales Team (T.J. Johnson and Geoffrey Bunger) responded immediately to every email sent and every call made. They bent over backwards to get me everything I asked for, They arranged every detail of the remote purchase process, as well as the shipping and delivery process to my doorstep in New Mexico. My new truck arrived at my home on a transport carrier just as described, and completely detailed with a full tank of gas. They say that Hondas "sell themselves" because they are such high quality vehicles. That is true, but you have a wide choice of dealerships from which to buy your Honda, and they are not all comparable. I shopped far and wide before selecting my Ridgeline from AutoNation Honda in Chandler. They offered me a very good price. More importantly, they won my business through the amazing service they provided me during the course of my inquiry and ultimate purchase. Thank you Richard, T.J., and Geoffrey for a job exceptionally WELL DONE! AutoNation Honda should be very proud of the job you do for them, as it clearly won my business and my trust.
John Rolph
Apr 10, 2021